Maruti Driving School — fake commitment, fraudulent activities and customer harassment

Address:

Saharanpur, Uttar Pradesh, 247001

Hello,

I need to raise a complain for your maruti outlet in saharanpur for maruti driving school - atelier driving school on 5th of oct. I paid 3500 for learning driving and i was committed 21 days of training for the same. The girl who was aligned to teach simulator dnt knw how to drive 4 wheeler, this kind of pathetic alignment that the person aligned to teach dnt know driving, i wasted 5-6 days as she was not teaching properly, then a new associate mr anil was assigned for that, after spending few more days on simulator i started with learning driving on road. Only 4-5 on road driving classes my classes were stopped. Driver called in starting nov that now it will start post diwali holidays. I want to know as maruti is a brand and if one person is on leave they dnt have nay backup driver? Nyways i cooperated and called him post diwali i. E 12th nov, then he said that somebody passed away and he is not available, he'll contact me once he is back. I waited for a week and contacted him again on 19th nov then he said i am out of town for some training and will be back in 10 days. I again cooperated and waited for 10 more days and for him to call me back. Than jan first week i got irate and called him again then he said there is some issue going on whit their cars and it will take a week time and he made me talk to some senior. I again cooperated. Almost mid dec i visited there and met mr viredra (Some senior) and he said he'll get my training started in 3-4 days post car issue is resolved he'll look into it personally. I tried calling him but he dnt attended the call, and i again visited on 25th dec. Same day he asked me to deposit my payment receipt and he'll refund my amount as there issue is not getting resolved for now. I gave him both my receipts on 26th and he committed to for refund cheque by 29th of dec. Same day i paid to some other driving school to learn driving. And paid money there as well. Due to some busy schedule i visited on 3rd jan, he was not available and we visited branch head. He said he'll confirm us with the solution. And today when i asked for my cheque i am not getting it back. Now they are saying that we cant refund you need to complete the course.
I am being harassed mentally, i wasted my time and money both. Terrible service i have ever got.
I need my refund back as i have joined some other driving school now. Else i'll take this case, legally for harassing me, and wasting so much of my time.

Complete address: atelier automobiles, near badi nahar ambala road saharanpur-247001