[Resolved]  Maruti Insurance — claim for my car

Address:12-2-683,sri Bhavani residency,Mehdipatnam, Hyderabad, Telangana, 500028

I had a damages to car where i was taking left turn the biker overtaking from left suddenly stopped so i have to hit the brake suddenly to avoid major damage but the damage already happened on the left side door and one more biker coming from right side fell on the bonet so totally my left side door, right side bonet, right side fender and bumper had damages. I took the vehicle to show room and they said this is bajaj alliance he might not give full damage cover, i asked why he said the insurance guy will tell that it's a multiple damage. I said this is not multiple damage and your show room people called me 10 times a day and asked me to buy this maruti insurance only where i was getting the same policy in other insurance more cheaper than this now how can you say like this any way let them call me i will explain. As expected i got the call from insurance person and he said that i can give only one side not the both sides i asked him why he said sir this look like multiple damage and i can see rust on bonet he argued for long time and then finally said excluding boner ge will give rest, is this fair that when policy is going to expire this show room guys (Varun motors) calls and ask us to buy maruti insurance only and they will say lot of benefits and do false promises like 100% coverage now i ask where is my 100% coverage. Varun motors and maruti insurance are big cheaters don't trust them at all.
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May 20, 2019
Complaint marked as Resolved 
Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2019
Maruti Insurance Customer Care's response
Dear Sir,

Greetings!!

Request you to share the engine and chassis no. of your vehicle on our email id :- [protected]@mibpl.co.in to help us investigate the matter.

Regards
Maruti Insurance Broking Pvt. ltd.
Complaint comments 

Comments

Sir,
I lost my latest insurance certificate. How I can get the duplicat for the same. I need both soft copy and hard copy for the same
Regards
Aravindakshan
महोदय मेरा नाम देवेंद्र कुमार पांडे हैं मेरी मारुति डिजायर मॉडल 2018 जिसका इंश्योरेंस मारुति इंश्योरेंस में यूनिवर्सल शैंपू से किया हूं एक एक्सीडेंट में क्षतिग्रस्त हो गई थी जिसके लिए मैं मारुति सर्विस सेंटर सिटी कार सतना में 19 फरवरी 2021 को गया था उसके यूनिवर्सल शैंपू केस सर्वेयर अरुण जिज्ञासी जी मोबाइल नंबर ([protected]) ने सर्वे किया और उन्होंने मेल के माध्यम से बताया की दोनों अलग-अलग एक्सीडेंट है आपके दोनों बाय दरवाजों का क्लेम नहीं मिलेगा जबकि दरवाजे भी एक ही एक्सीडेंट में क्षतिग्रस्त हुए हैं महोदय क्या कारण है कि मेरे की मुझे पूरा क्लेम नहीं दिया जा रहा है इससे मुझे बहुत सारी परेशानी का सामना करना पड़ रहा है मैं चार-पांच दिन से बहुत परेशान हूं मेरी समस्याओं का समाधान नहीं हो रहा है मैंने मारुति सिटी कार के लगभग सभी अधिकारियों से बात कर ली है मगर मेरी समस्याओं का समाधान नहीं हो रहा है

अतः महोदय से विनम्र अनुरोध है कि मेरी समस्याओं को देखते हुए मेरी समस्याओं को जल्द से जल्द हल हल कराने की कृपा करें इस कार्य हेतु सदैव मैं आपका आभारी रहूंगा।
निम्नलिखित कागजात संलग्न है
1 कार बीमा सर्टिफिकेट
2सिटी कार सतना में अधिकारियों से बात की मेल की कॉपी

देवेंद्र कुमार पांडे

[protected]
Mail ID- [protected]@gmail.com

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