[Resolved]  Maruti Insurance — Incorrect address and undue delay in issuing Policy.

My car policy is expiring on 20.10.14. I visited Jeewan Motors Bhopal for renewal and filled in the form and deposited the Cheque on 7.10.14. In the form, I have requested to change my previous address and given my present adress as follows:- Previous adress: Mrs.Valsala Sundaran, C-22, Income Tax Colony, Residency Area, Indore(MP) Present address:-Mrs.Valsala Sundaran, No.7/ Type-4, Income Tax Colony, Bharat Nagar, Shahpura, Bhopal-462 039(MP) However, when I received the Policy today, to my utter dismay, half of the adress was of Indore and half of it was of Bhopal. Although, the adress has nothing to do with the Policy, as commented by the Team Leader of the Insurance Section, half adress of Indore and half address of Bhopal, will definitely, create problems. The adress mentioned was as follows:- Mrs.Valsala Sundaran, No.7/ Type-4, Income Tax Colony, Residency Area, Bharat Nagar, Shahpura, Indore-462 039(MP) In my view, this is a grave mistake and deterrent action is to be taken. I have, therefore, returned the Policy to the Insurance section of the Dealer for correction. In this context, I may mention here that I had to call them several times to inquire about the status of my Policy and they never called me when the Policy was received. Finally, when I got it, it was in a bad shape. You are, therefore, requested to look into the matter and arrange to issue the corrected Policy without harassing me any more. Thanking you, Yours faithfully Sundaran Email: [protected]@rediffmail.com
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Aug 14, 2020
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