Maruti Insurance — No claim bonus of exchanged car not given by dealer

Address:

MEENAKSHI AUTO ZONE PVT., LTD., SIVAKASI

Dear Sir,

I exchanged my old ALTO K10 bearing number TN59BC1931 with MEENAKSHI AUTO ZONE PVT.LTD., SIVAKASI and bought a new swift from them. While exchanging the car, I asked for No Claim Bonus and they told that it will be given at time of 1 st year renewal of the policy.(New car number TN59CK0733.)

My policy renewal is due this month and when I contacted them, they are saying that the car was sold by TrueValue to one customer and the customer didnot agree to change the name in the insurance .So, RC only was name transferred and I was not eligible to get NCB. I cannot understand the logic of Maruti Insurance . Does it mean that the exchanged car when sold, I have to come and change the name in the insurance ??

Kindly let me know why the NOCLAIMBONUS was denied to me.

Kindly do the needful.

Thanking You,

Yours faithfully,

S.RAMASAMY, B.Sc., FCA., DISA.,

MADURAI - 625007
PH : [protected], [protected]