Maruti Insurance — non availability of soft/ hard copy of insurance policy renewal

I had renewed my insurance policy on 06/04/2020, but have not received either the soft or hard copy of the renewal policy.
In this context a sms received from you (Acknowledgement) is pasted herewith

Congratulation!
Your maruti insurance motor policy[protected] has been issued.
Insured name : raghavendra g a
Model : alto
Risk inception: 11-apr-20
Expiry date: 10-apr-21
Policy soft copy will be mailed to you in 4 hrs. Hard copy will be delivered in 7-10 working days.

The policy is expiring today and hence request to send the requested details at the earliest
Was this information helpful?
No (0)
Yes (0)
Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Apr 10, 2020
Maruti Insurance Customer Care's response
Dear Sir/Madam,

Greetings for the day!

Please share your email id along with the policy number at [protected]@mibpl.co.in so that we can send you the soft copy as due to lockdown the policy delivery is not possible.

Kindly do let us know if you need any further assistance.

Thanks and Regards
Maruti Insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    630
    Pending
    11
    Resolved
    80
    Maruti Insurance  Phone
    +91 11 4678 1000
    +91 11 4678 1022
    +91 11 3377 4477
    Maruti Insurance  Address
    Plot No - 1, Nelson Mandela Marg,Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Insurance contact information