महोदय,
हमारी गाड़ी UP25 CW1787 जो बरेली एटर्निटी मोटर्स पर पिछले रविवार से खड़ी है ।
सलाहकार द्वारा सारी चीजें मेरे सामने लिखी गई थीं।
Survey of your vehicle has been done. approval:-
Front bumper
Rh fender
Rh headlamp
Bonnet-New
Rh front door
Rh side mirror
Rh rear door
Lh fender
इतनी सारी समस्याएं थीं
इसमें से श्री मान जी ने अपनी मर्ज़ी से
Survey of your vehicle has been done. approval:-
Front bumper-New
Rh fender-New
Rh headlamp-New
Bonnet-New
Not approved in survey
Rh front door
Rh side mirror
Rh rear door
Lh fender
ग्राहक को कोई संतोष जनक जबाब नही मिल रहा
मारुति सुजुकी की गाड़ी, मारुति का बीमा उसके बाद भी कोई सुपोर्ट नही।
कृपया हमारी समस्या का समाधान कराने का कस्ट करें
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Please note Claim already intimated on 04th April2021 also complaint ticket raised with reference number :- MI[protected] and sent to insurance company. Please find below remarks sent by insurance company on customer complaints.
Remarks from Insurance Company :- Dear Sir With ref to complaint as per trail mail the claim dealing office has confirmed that the matter was discussed with the surveyor and his clarification in the matter is as under: "As per physical inspection as well as cause & nature of loss i.e ' suddenly a Neel Gai came in front and dashed with the front right side of the insured car and while saving her, the insured car dashed/ grazed with besides running Tata max', I have considered replacements of front bumper, hood, Rh head light & Rh fender. The insured/ dealer's demand to consider Lh fender, Rh RVM, Fr. & rear right-side doors are neither genuine nor justified, there is no accidental impact on these items." Surveyor also attached Photographs to support his observations. For any further query/assistance the customer is advised to contact at the local claim dealing office at the following contact details: 340200 BAREILLY D.O.II 2nd fl, Raghuvanshi Cplex., 85 A Civil Lines, Bareilly - 243001. nia.[protected]@newindia.co.in Mr. Ravi mehrotra D.M. [protected]/2571677 FAX[protected] Mobile:[protected] Email : ravi.[protected]@newindia.co.in
However we again requested Insurance company to arrange a call back to customer to resolve the issue.
Regards
Maruti Insurance