[Resolved] Maruti Insurance — payment got deducted but received message saying there was technical error

 
1 Review
 SureshVC777 on Feb 26, 2018
Hi,

I tried to renew the car insurance of the policy mop4187734 which was fine till the payment got deducted however received message on my phone saying due to technical error policy has not been issued.

Proposal number is r55344126 for the amount 6697. My policy expires in two days however it says refund might happen in 3 to 12 days which is not acceptable.

My number is [protected]
Payment was from hdfc with ref[protected]
Narration:[protected]/ccamarutiinsuranceco

Can you get the refund done tomorrow itself so that i can renew the policy.
Complaint marked as Resolved Apr 1, 2018

Complaint Status


[Feb 26, 2018] Maruti Insurance customer support has been notified about the posted complaint.
Verified Support
Maruti Insurance Customer Care's response, Mar 01, 2018
Dear Sir,

Greetings From Maruti Insurance.

We wish to confirm that the Proposal has failed due to which the transaction was unsuccessful.

Further, We wish to confirm that an amount of Rs.6697 has been refunded to you and the same will reflect in your account within 3 - 10 working days.

Transaction Id :[protected]

Have a Nice Day

Regards

Maruti Insurance
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    Maruti Insurance - payment got deducted but received message saying there was technical error