[Resolved] Maruti Insurance — remindar!! complaint against maruti broking pvt. ltd. (tr sawhney, gokalpur) / the new india assurance co. ltd. dl5ck -7570
ChChaini on Jun 13, 2018
31 may -2014 to 31may 2018 the car is covered by maruti insurance/new lndia assurance co ltd. I sent car for repair under insurance on 21 may as car met an accident. After a week i was informed that surveyor rejected the damages only he can pass the front glass. I met to manager and g. M.in this regard, both argued that we are not responsible and liable, this is the matter of you (Customer) and new india assurance co. Ltd. I also asked to re - conduct the survey in front of customer and prove it that the damages are old but they denied. Now pl. Tell why maruti is not responsible to customer, maruti is the provider of the policy. Where is your care, support and satisfaction to customer. This is only the cheating, fraud and harassment of consumer. Please look into the matter and solve it as early as possible. Chainpal singh.[protected]
Complaint marked as Resolved Jun 14, 2018
Reply from insurance company through e-mail -
This is in reference to your vehicle Regn.DL5CK-7570 which reported to us for accidental repair.
The concern raised by you in writing regarding the approval of damages occurred.
We forwarded the same to the Insurance co.
The claim is rejected on the ground as pre existed damages,
The initial communication is in trailing mail.
Kindly either accord the approval of repair on payment or take the delivery of the vehicle.
Feel free to contact for any assistance.
THANKS & REGARDS.
For TR SAWHNEY MOTORS.
[Jun 13, 2018] Maruti Insurance customer support has been notified about the posted complaint.
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