[Resolved] Maruti Insurance — remindar!! complaint against maruti broking pvt. ltd. (tr sawhney, gokalpur) / the new india assurance co. ltd. dl5ck -7570 | |
31 may -2014 to 31may 2018 the car is covered by maruti insurance/new lndia assurance co ltd. I sent car for repair under insurance on 21 may as car met an accident. After a week i was informed that surveyor rejected the damages only he can pass the front glass. I met to manager and g. M.in this regard, both argued that we are not responsible and liable, this is the matter of you (Customer) and new india assurance co. Ltd. I also asked to re - conduct the survey in front of customer and prove it that the damages are old but they denied. Now pl. Tell why maruti is not responsible to customer, maruti is the provider of the policy. Where is your care, support and satisfaction to customer. This is only the cheating, fraud and harassment of consumer. Please look into the matter and solve it as early as possible. Chainpal singh.[protected] Was this information helpful? | |
Jun 14, 2018 Complaint marked as Resolved Reply from insurance company through e-mail -
Dear sir,
This is in reference to your vehicle Regn.DL5CK-7570 which reported to us for accidental repair.
The concern raised by you in writing regarding the approval of damages occurred.
We forwarded the same to the Insurance co.
The claim is rejected on the ground as pre existed damages,
The initial communication is in trailing mail.
Kindly either accord the approval of repair on payment or take the delivery of the vehicle.
Feel free to contact for any assistance.
THANKS & REGARDS.
For TR SAWHNEY MOTORS.
PRADEEP SHARMA
9999399102. Maruti Insurance customer support has been notified about the posted complaint. | |
2 Comments | |
Comments
I have get my car insurance online in the month of april 2018. It has been ensure by the company to forward the hard copy within 15 days. But inspite of complain no action has been done and i am still waiting for the same. My car no is JH04F9595.
Reply
I have made renewal of Marutiinsurance policy on june 01 . Its been 18 days & i have not received the original copy
Dated: 01-Jun-2018
Policy No: OG[protected]-00000132
Dated: 01-Jun-2018
Policy No: OG[protected]-00000132
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