[Resolved] Maruti Insurance — remindar!! complaint against maruti broking pvt. ltd. (tr sawhney, gokalpur) / the new india assurance co. ltd. dl5ck -7570

 
3 Reviews
India
 Chaini on Jun 13, 2018
31 may -2014 to 31may 2018 the car is covered by maruti insurance/new lndia assurance co ltd. I sent car for repair under insurance on 21 may as car met an accident. After a week i was informed that surveyor rejected the damages only he can pass the front glass. I met to manager and g. M.in this regard, both argued that we are not responsible and liable, this is the matter of you (Customer) and new india assurance co. Ltd. I also asked to re - conduct the survey in front of customer and prove it that the damages are old but they denied. Now pl. Tell why maruti is not responsible to customer, maruti is the provider of the policy. Where is your care, support and satisfaction to customer. This is only the cheating, fraud and harassment of consumer. Please look into the matter and solve it as early as possible. Chainpal singh.[protected]

Complaint marked as Resolved Jun 14, 2018
Reply from insurance company through e-mail -

Dear sir,

This is in reference to your vehicle Regn.DL5CK-7570 which reported to us for accidental repair.

The concern raised by you in writing regarding the approval of damages occurred.

We forwarded the same to the Insurance co.

The claim is rejected on the ground as pre existed damages,

The initial communication is in trailing mail.

Kindly either accord the approval of repair on payment or take the delivery of the vehicle.

Feel free to contact for any assistance.

THANKS & REGARDS.

For TR SAWHNEY MOTORS.

PRADEEP SHARMA

9999399102.

Complaint Status


[Jun 13, 2018] Maruti Insurance customer support has been notified about the posted complaint.
Updated by Chaini, Jun 14, 2018
Mine reply

remindar!! complaint against maruti broking pvt. ltd. (tr sawhney, gokalpur) / the new india assurance co. ltd. dl5ck -7570
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

I have get my car insurance online in the month of april 2018. It has been ensure by the company to forward the hard copy within 15 days. But inspite of complain no action has been done and i am still waiting for the same. My car no is JH04F9595.
I have made renewal of Marutiinsurance policy on june 01 . Its been 18 days & i have not received the original copy
Dated: 01-Jun-2018
Policy No: OG[protected]-00000132

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    10%
    Complaints
    339
    Pending
    0
    Resolved
    33
    phone
    +91 11 4678 1000
    +91 11 4678 1022
    +91 11 3377 4477
    location
    Plot No - 1, Nelson Mandela Marg,Vasant Kunj, New Delhi, Delhi, India - 110070
    Maruti Insurance - remindar!! complaint against maruti broking pvt. ltd. (tr sawhney, gokalpur) / the new india assurance co. ltd. dl5ck -7570