Maruti Service Masters — Car Service - Poor Service Delivery -- Body Shop Work - TN07CT2763

I gave my car for body shop work to Maruti MSM on 31/08/2021. Damage actually occurred on top of the car due to a tree fell on top of the car. While delivering the car, I observed a dent on the car dicky which was not there when I gave my vehicle. I complained and didn't take the vehicle and asked to take it back and repair as it was before. I returned on 07/09/2021. Its only a dent on the rear side which should not be taking more than 2 days to repair it and the damage is due to garage mistake. Now even after several follow-ups they are not delivering the vehicle and seeking excuses and giving false commitments. I want this to be escalated particularly the damage happened in the garage and poor service delivery of the Maruti MSM. Need immediate closure of this and need my vehicle back.
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    Plot No. 9, South Phase Thiru-vi-ka industrial Estate ( Behind Olympia Tech Park) Chennai -600032. Ph 044-43563366 / 67
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