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Maruti Service Masters — Car Service - Poor Service Delivery -- Body Shop Work - TN07CT2763

I gave my car for body shop work to Maruti MSM on 31/08/2021. Damage actually occurred on top of the car due to a tree fell on top of the car. While delivering the car, I observed a dent on the car dicky which was not there when I gave my vehicle. I complained and didn't take the vehicle and asked to take it back and repair as it was before. I returned on 07/09/2021. Its only a dent on the rear side which should not be taking more than 2 days to repair it and the damage is due to garage mistake. Now even after several follow-ups they are not delivering the vehicle and seeking excuses and giving false commitments. I want this to be escalated particularly the damage happened in the garage and poor service delivery of the Maruti MSM. Need immediate closure of this and need my vehicle back.
Regards
Sunil
[protected]
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    Plot No. 9, South Phase Thiru-vi-ka industrial Estate ( Behind Olympia Tech Park) Chennai -600032. Ph 044-43563366 / 67
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