Maruti Service Masters — ertiga zdi stopped in mid of the road 4 times inspite of regular service with msm

Address:

600032

Maruthi Ertiga ZDI car was regularly serviced and clocked around 65000 kms and it stopped in the mid of the road due to the Engine ECU. Within warranty period and hence changed. However, due to this issue the engine was affected and looks like got damaged. After few thousand kilometers, again car stopped in the mid of the road and to my shock the breed valve in the engine broke and fell between the timing gears and broke the teeth, thus leading to valve bends and cam shaft breakages. Lot of money spent and got this fixed and totally not accepted to cover this neither under warranty nor under the manufacturing defect. Again within couple of hundred kilometers itself, again the vehicle stopped in the mid of the road and on road assitance came and fixed and handed over. Again within 10 mins, vehicle stopped in the mid of the road and towed back to workshop. Inspite of all these, not even a single compensation or free servicing was done. I guess the ECU fault had led to all these and now they seee everything is out of warranty now i.e. just 4 years after purchase. Completely disappointed with the approach as i am confident that Maruthi would have happily replaced these since there is nothing that the customer could have done anything for these damages to occur as i am confident that Maruthi never disappoints their customers.