Maruti Suzuki India — alto lx model, registration no-mp 09 cg 5573

Website:[email protected]

Subject- Very estimation of repairing cost for repairing of my accident car.
Dealer- Odyssey Motors Pvt Ltd, Angul, Odisha.
Sir
My car was got accident with one Oil Tanker on 01.10.2017 at 3.30PM near Handapa which is around 40 km from Angul, Odisha. I was seriously injured along with my son and wife. My brain was damage and we all are hospitalized at cuttack. So I could not contact any repair center. After feeling some what good, I sent my relatives to bring the car to nearest Maruti Delear in Angul. They put the car at above said dealer. I asked him to send the estimation cost of repair. He has sent me one estimation cost of Rs.329802.58. New Maruti Alto LX model will cost around 3.3Lakhs. Then how the estimation is so high.
Actually the damage to engine at Stearing (driver) side was occurred more. Damage was partial as corner side of Engine. I was socked after getting this big estimation. So I could not deside what to do. The car is still laying at there show Room. It is my humble request to look at this matter very seriouly otherwise people like us will be ruined, looted & harassed mentally by Delears. Such type of activity by dealers will defame the good will Maruti Suzuki Co.
With Reagards
Balaram Khuntia
[protected].

Encl- Attached photos of damaged car.
Name of the Person who estimated is Mr Mrinmoy Mandal ([protected])
+7 photos
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Dear Sir

Subject : Very high estimated repair cost provided by Odyssey Maruti Dealer, Angul, Odisha

I am very glad to get the prompt reply coming from your side.

Regarding my above complaint sent on dated 28.11.2017, today I am enclosing here with the High estimated repair cost of my accident car no- MP 09 CG 5573 given by the Maruti Dealer (Odyssey, Angul, Odisha). Please arrange to compare between estimated cost and the actual damage to the car (the images are sent on 28.11.2017). India believe on your company, so the highest selling of 4 wheeler pride comes to Maruti Suzuki only. So I expect quick action should come from your side.

Thanks & Regards
Balaram Khuntia
[protected]

Enclosed : The estimated cost provided by the dealer.

Balaram Khuntia's [Complaint's author] reply, Nov 30, 2017
I am happy to get quick reply from Maruti Customer care center and expect prompt action on dealer.

Thanks & regards
Balaram Khuntia

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