Maruti Suzuki India Complaints & Reviews

Dear sir,

I have book my new ertiga zdi+ on 10th dec2018, dealer told me he will deliver me at the end of dec, after that he gave me date of jan15th 2019, when i ask for delivery he gave me another date it was happend 6 to 7 times always they are giving me new dates, i register a complient against them in maruti call canter but i have not received date and now they are forcing me to cancel the booking there is no solution for my problem, i have book my car in paramount weels mira road mumbai,
If i will not get the delivery till 22nd feb then i will cancel my booking and i will go for marazzo because they are professional and they know the value of customers,

I have a maruti suzuki dezire car i visit 4 time in karnal arena motors for noise in my car but they not perform their duty proper the noise was same as it is. They are irresponsible
Their car
Service was very weak. Workers and owner are very rude. I humbly request to you plz provide me a good service other wise i send a legal notice to all of you l

Dear sir,

I had taken a new delivery of ciaz alpha at nexa blue having regd no od02bb 4567 in the name of mr rupa kumar satapathy thru a dealer (Jyote motors, patia branch, bhubaneswar, odisha) today i. E 14th feb 2019 at 9am at my house. After driving for some time, engine broke down and went to service centre at their nayapalli service centre. It is found to be defective. Lot of my emotions attached for this day and this car as gift. Now i refuse to take this defective car and demand a new car to be delivered tomorrow i. E 15th feb. Kindly help me sorting out this issue for me asap with utmost priority.

Regards,

I bought maruthi suzuki new ciaz from dealer nexa palakkad, kerala (Indus motors) on november 2018. I have found two manufacturing defects in the car.
1. Asymmetrical appearance of car from back side of the car. There is an un identical appearance of car on comparing right and left side of car in the back
2. The paint is peeling off in one part of the car.
I contacted the local service centre (Indus maruthi suzuku service centre, kondoty, kerala) and they cant solve the issue. I have very bad experience from maruthi suzuki's premium car. They are selling low quality products.

Date of purchase: 31st january, 2019
Invoice no: 047/vsl/18001723
Company providing defective car: maruti suzuki india limited / nexa

We purchased a ciaz alpha petrol from atul motors pvt. Ltd.in india in january 2019. We were given the delivery on 8th february, 2019. However, we discovered that the car had two severe manufacturing defects:
1. The smart hybrid system was not working
2. Navigation/maps were not working

The dealer sent me to their workshop, where the team drove the car for 2 hours and ran tests. They could not find the fault, and told me that these were manufacturing defects that they could not identify or fix. Hence this complaint is against the company maruti suzuki india limited, and not the dealer.

So i did not take/get delivery of the car, though the money has been paid and they have taken my old car for exchange.

I have asked them to replace the defective car with a new car - which the dealer agreed that the company should do.

I filed a complaint with maruti/nexa on the same day on the phone as well as by email.

However, so far, on 13th february, 2019, nobody from nexa or maruti has bothered to get back to me or has offered any kind of resolution.

The dealer offered to give me an alternate car which was manufactured in september 2018 (5 months old, considering i am getting it in february 2019), and so i refused it.

Then the dealer said that there were no similar cars available in ahmedabad, and hence he will get his person to drive another similar car from surat, which means that that car will have several hundred kilometers on its odometer, even before i touch it. And it will not be same as getting a new car from the company, which had less than 30 km on the odo when i saw it in the dealership. Hence i have refused it.

I have asked the company to replace the defective car with a new car, which should not be too old and which should not have several hundred kilometers on it. If they do not have a car in ahmedabad, they can send one from the factory during the next consignment to ahmedabad.

Despite more than 10 calls and emails, i have not heard back from maruti as to when/whether the company plans to resolve the problem or not.

The company has taken my money for the new car, and my old car, and hence they are liable to give me a new car. As a result, i am now without a car, facing difficulty in commuting, and my money is gone, without any assurance of whether i will get a new, non-defective car or not. I am going through extreme hardship, suffering and humiliation and difficulty due to callous and irresponsible behaviour of maruti suzuki india limited.

I request the consumer court at ahmedabad to do the needful to file a case for damages, suffering and pain, and ask the company to replace the defective car with a new, non-defective car at the earliest.

I strongly recommend potential buyers to be beware about the poor quality of nexa cars, and the horrible customer service, and consider cars from other car companies, before buying any maruti products.

Dear Sir,

I had given my car on 23rd Nov 2018 for repair. Bhargavi Automobiles gave it back on 9th Feb 2019. Their response was very poor. 4 to 5 Manages resigned and it was a night mare that no one would give a clear answer. Even GM Sales SM Chowdary tried to help but since he was helpless he also stopped taking my calls. Finally a GM Service Vijay Kumar joined and he given on war footing. But there is so much of rattling. The head light has so much of scratches. For this two and a half months i have been traveling by train to Chennai as we travel every week end. Now i would like Bhargavi motors to compensate my mental agony by giving Rs 10000/- .

Sir,

We had done booking for maruti eartiga vdi white dated 9 th jan 2019 with delivery date of 31 st jan 2019. We have to give car in marriage. But now modern automobile in karnal is telling to deliver car after 2 months. We had taken delivery date in written due to marriage urgency. But from some outside sources we came to know that they are taking some extra money above then company rates and same they need from us. Sir we request you that pls arrange our car as soon as possible because its necessary for marriage purpose and marriage date is 19th feb 2019. Either pls provide me booking list.
Our booking refrence no is ob18000898.

I am having problem in my ignes auto. From last more then two months. When driving car the camera of reversgiar is not working sometime. I contacted to workshop and put my car for solution. But the problem is not solve. It is so risquely to drive in cities without camera. I got small accident yesterday. So please look into matter and solve it as early as possible. Thanks.

Maruti ertiga car keys were remote was not working so i had ordered for a new set on october 22nd 2018 in popular maruti vehicles and service ltd, keelkattali, chennai for which i paid an advance amount of Rs.3000. four months have gone by and i have still not got my new keys. and the service center is not responding to our calls properly. unfortunately now my old key has started malfunctioning and I am unable to use my car. i have sent the Job sheet copy for reference. please help me in getting new car keys

#help
Mere pas maruti ki dzire car h jiska no up 38k 5651 hai. Jo 24oct 2018 ko etah ke pass damage ho gyi tha to mene car repair ke liye maruti ke service centre madhusudan vehicle pvt ltd etah me di or unhone mujhe 14 dec 2018 ki date car delivery ki di but jab mene phn kia unhe to unhone kehna chalu kardia ki apke car ke parts nhi aye h abi or time lagega or me phone karta rha lekin wo utna hi delay karte rhe actually wo log mujse paise chahte the jo mene nahi diye to unhone meri car pe dhyan hi ni dia. Mujhe apni mum ko har hafte car se dr ke pas dikhane moradabad jana hota h kyuki unke backbone mein problem h or car na hone se mujhe unhe bike pe leke jana padta tha. Meri sis ki shadi thi but mere pas meri car ni thi mene unhe car 25 october ko di thi or india ki no 1 automobile company ke parts ane mein 4 month lag gye. Please help me and watch my video -
On twitter-
https://twitter.com/lawyershubh/status/[protected]?s=19

On youtube -
https://youtu.be/xAhHSapouwk

We booked ertiga with pratham motors, hsr, bangalore on 25 dec, 2018.
While booking we were promised and told in extreme confidence that the vehicle will be delivered by 2/3 week of jan.
We told to the sales team and management that how were they promising the delivery date of 3/4 weeks when every one else was saying 8 weeks but the cheats kept on repeating that they will deliver the vehicle by 2/3 week of jan.
Till 10 jan, manju (Pratham motors) reaffirmed that they are on track to deliver the vehicle by 2/3 week of jan.
From 11 jan onwards, the "thugs of maruti" stopped picking up my calls and stopped all sorts of communication.
I found the contact details of center head - sriram and reached out to him, and he told he will provide the date by 26 jan.
On 26 jan, sriram told 15 feb. After witnessing such unprofessionalism, we visited pratham motors.
To our surprise, their were raging customers present who were fooled by pratham motors.
After betraying us, pratham motors management (Manju and others) shouted at us and told that we give the dates what customers asks us.
Please note the statement again from manju who as per sriram is their star sales leader that "pratham motors promises the delivery dates what customers ask for".
We met sriram where we were given a date of 5 feb, on 5 feb we were given a date of 7 feb.
It's like tareek par tareek and none of the dates are ever met.
We like many others have been cheated by pratham motors, hsr, bangalore. There are major integrity issues present.
Please don't book any vehicles with them.
I wish time would have returned and i could have booked the vehicle with other franchises.
I am still waiting for the vehicle and have no idea when will it be delivered, all communication with pratham motors result in vain. I wish the scamsters are punished.
Vehicle booked on the name of sudeep dwivedi on 25 dec, ertiga vxi.

I have visited oddisy mark to auto showroom sambalpur today for repairing of my swift car today. My swift cars bumper was damaged due to an accident. I have register a complain in icici lombard customer care till free no. I have asked the showroom personal that this is a cashless benefits policy but they have denied to provide such service to me and confirmed that they are only providing cash less service to that customers who are doing insurance through maruti only... This is totally illegal and i am totally harassed by getting such reply... When my policy is having cashless benifts that why i am not getting the same... This is nothing but monopoly of oddisy motors samabalpur... Plz take a necessary step on this and help me out. Other wise i will be forced to put a complain against maruti auto sambalpur..

Regards
Bibekanand mohanty
[protected]

Hello sir.. I recently bought a brand new maruti alto 800 lxi from competent vehiclades delhi... The car is alredy 600 to 700 kms on its odometer as it is suposed to be 50 to 100 kms on it... I was unawre of this fact but just came to knw about it... It is not acceptable at alll... I came to know about this when i had my 1st service of the can... Please look into this as it is kind of a fraud

Maine Nippon ka panic button lagay tha 18 january 2019 ko .aapke taraf se Dims ki recipt aane the wo abhi tak nahi aaye .jis karan mare gadi pass nahi ho rahi.mujhe isse pareshani bahut ho rahi hai.aap itna time kyu laga rahe hai Dims dene mai
mai itna pareshan hu ki mai khuch bhi kar sakta hu kyuki mai khadi gadi ki EMI Nahi de sakta.
contact no-[protected]

Sir my name is kaushal from Ranchi Jharkhand. I received a interview call letter from Maruti Suzuki Direct Recruitment Officer through Quikr.com.
I received a interview call in which i was selected, after that i received offer later and training later by mail from maruti Suzuki office

Sir i want to know weather it is correct or fake and iproceed or not.please tell me immediately on [protected] or [protected]@gmail.com

Dear sir,

I, jagmail singh, r/o ropar has purchased alto k10 on[protected] from cm auto, rupnagar. I have paid all the charges on the day of purchasing. I have also paid rc charges to cm auto on the day of purchase of vehicle. But the agency did not submitted the documents and fee on time in rto office for my vehicle. Due delay by the cm auto i did not get my vehicle registration certificate even after the 2 and half month later. I have communicated so many times in cm auto but they did not give any proper reply for not apply of rc. I have been financed my vehicle from sbi bank. As per terms and conditions of the car loan, the bank is demanding a copy of rc.

If i do not submit the copy of rc on time the bank will charge the rc nonsubmission charges. I request you to please look into the mater. I also request you to kindly arrange to refund the charges if the bank will charge the rc non-submission charges the same shall be refunded by the cm auto. As the delay is going on the part of cm auto.

Dear sir,

This is to inform you that we have booked a car maruti ertiga vdi grananite gray at oneup motors india pvt. Ltd. Balaganj, lucknow by[protected] in the name of mr. Ashok kumar pandey and dealer assured for delivery till[protected] but fail in delivery after full advance payment then we have requested for delivery of vehicle latest by[protected] as the date of pre wedding function of my son/daughter.

We have to present the car in the function but dealership is denying from giving delivery of the car. Booking related paper are attached herewith for your reference.

Sir, marriage comes only one time in life and it is very auspicious moment for a family. But the response of oneup motors is very disappointing, rude and poor at this moment and entire family is shocked. It will really make us not to buy maruti products in future.

Further i would also like to inform you that after a lot reminders and complaint no any fruitful response given by the company (Maruti suzuki) as well as dealership end (One-up motors india pvt. Ltd.) copy of complaint id attached herewith.

Sir, we hereby request you to kindly do the needful so that we can get the car in time and present it to our newly wedded couple.

Hope for hearing from you soon.

I have booked maruti desire tour on 27 dec 2018 from Maruti T.R.Swahney, nehru place. Also paid 1.63 lakhs as down payment, just because they said they will deliver the car in 4-5 day with all the approval and registration. But its been a month now i am chasing them on call everytime they say there is a delay in RC registration passing from athourity we will deliver the car in some days. I have also paid first EMI but i have not received any confirmation till now i have called manager he is also not giving any clarification. I am a driver and it is not possible for me to pay EMI's without earning money. It is the only source of income for me. Please look into this matter.
My name is Subhash chand sharma
This is my no. [protected]

I purchased baleno in end of august 2018. I have having issue in steering, its not coming back at the time of turn. I am in depression... I am not belong to a rich family and i have already show this issue to nexa competent service center gurgaon hero honda chowk. I am writing a complaint here as well as i will tag mr. Suzuki to show that how maruti suzuki having safety issue in india. Please take return back it or resolve this issue as soon as possible. If i got injured than only suzuki will be responsible.

I am planning to by eeco from fortune cars bhiwadi, rajasthan. But dealer sales manager (Mr. Amit) denied to give the car without accessories and extended warranty through sales executive devkinandan. He also refused to take my booking. Is this the way maruti dealers treating there customers. Highly dissatisfied by the dealer sales head. This behavior had changed my mind for taking maruti vehicle.