Maruti Suzuki India — car booked but it was refused by dealer to deliver on the day expected

Address:

Lucknow, Uttar Pradesh, 226010

This is regarding my booking for maruti swift dzire vxi dated 26/8/2017.
We have booked car your sales representative mr amol/mohit on 27/8/2017 clearly specifying that we have to gift car to couples on their marriage date 27th nov.

He committed that it will be delivered on or before desired date (Nov 2017 month only).

On 9th nov i have received allotment letter from you that you have offered me car against my booking and i have to pay the remaining amount within 7 days.

Attached consignment details in which it is clearly mentioned that letter was delivered on 9th nov because it was dispatched on 8th nov 2017. But i don't know why letter was written on a back date i. E[protected].

When i called at anand motors to inquire you guys told me that car was offered me earlier and that car was now sold to another customer.

Now i am in queue and i wont be able to get my car on the marriage day. Please try and understand our prestige is at a stake we need this booked car on or before 27th nov.

This type of false commitment is not expected from partners of such a reputed company maruti.

Regards,

Shashi prakash
Booking for - soumya prakash