I have bought a maruti wagonr from bharat auto cars pvt. Ltd., mangalore (Through their puttur branch) in january 2018. It was fixed with maxxis tyres. After covering (Riding) a distance of 2013 km (Usage period 6 months on 27th june 2018) one of my car tyre (Left side front tyre) has got burst while driving on the road. As there is warranty for the tyres, i contacted the car dealer’s puttur branch and asked them to make an arrangement for replacing the tyre. Accordingly they contacted the tyre dealer for the same. But the tyre dealer has refused to replace it on the pretext that it is not manufacturing defect. As i am using the car in a good road, i doubt about the quality of the company’s tyres. If the tyre is not able to be used in an ordinary road how i can trust about other three tyres too.
As you are serious on customer care, i hope you will take this issue with the tyre dealer and make an arrangement to get the tyre to be replaced.
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