Maruti Suzuki India — celerio zxi amt (o) orange color delivery
Sasai 4consultants on Dec 27, 2017
I booked the celerio zxi by paying an amountof rs.5000 on 13th oct 2017 thru cheque no.039037 of sbi at kalyani motors pvt. ltd. i have been waiting for celerio x zxi amt(o) for these two months. i was called for the launch of demo vehicle and assured me of giving the vehicle by december end. i have applied for loan and got approved on 23rd dec itself and sent the details to the showroom for delivery of vehicle. i was asked to pay rs. 50000 and i paid on sunday in cash for which i have the receipt. the showroom manager told me the vehicle will be arrived on 26th or 27th. as i was ready to pay the total amount when the car is delivered i was informed on 27th morning that the vehicle was allotted to somebody who gave the total amount. i thought maruti will be giving preference to the order of booking rather than selling in black. this is total injustice on my part to deliver the vehicle which was suppoed to give to me as i was waiting for the particular color (orange) since two months. they didnt even inform me before giving away the vehicle. i want justice in this issue or i will approach the media.
[Dec 28, 2017] Maruti Suzuki India customer support has been notified about the posted complaint.
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