Maruti Suzuki India — complained

Address:

154guru nanak nagar, 147001

I purchased a brand new maruti brezza car {white} on[protected] from hira automobiles, patiala. After a few days i noticed dark white spots on the black parts and the window panes. On carefully noticing they were found on the body she'll as well. I complained the concerned authorities the next day. On checking they agreed and said they would rectify the issue. I left the vehicle at the workshop. When i went to get my vehicle the next day they said we have tried our best but the spots wouldn't go. They rubbed the vehicle and have spoiled the original paint also. I have been requesting them time and again to find a solution but they never respond.

Sir in such a situation i feel very helpless because a company of international reputation is misguiding it's customers. Please find me a solution at the earliest so that i can be at peace.

Here it would be pertinent to mention that they charged me more that what they committed at the time of delivery in terms of processing charges & insurance. Later i also found out that they didn't give any discount when other dealers were offering huge discounts.

I expect that maruti an esteemed company would find an early and judicious solution.

Regards

Satinder kaur
[protected]
Pb 11 ct 0579