| Address: | 152001 | | Website: | Marutisuzuki.co.in |
Hello sir/madam
Greetings for the day..!!
This is to inform you that i bought a maruti breeza few months back on aug 2k17 from baba autos ferozepur.
So my problem goes on like this, i continuously experience foul odour from my car whenever i turn off my ac switch (S). Although i already escalated this to baba autos ferozepur and they have changed my ac unit twice but the problem still persists.
Meanwhile, during this process they have made damage to my maruti breeza's accessories viz - gearbox, leather torn, roof mat colour changed etc.
Also, i would like to mention that my car was kept in workshop for 3 long days and rather than providing a satisfactory solution, they posted me with some other problems like unwanted sound from dashboard etc but my problem has not been solved yet.
The service manager mr. Deepak aggarwal of maruti is alleging that my maruti breeza is in perfect condition. He doesn't bother to pick or reply back to my calls. Being told to wait for a week, no solution/topup have been received from his side. Even baba auto's is not paying much attention to this problem.
I don't expect such kind of service from maruti to their customers. Can you please be kind enough to look into this matter with an urgency?
Thank you for expediting my request in advance.
Yours unsatisfied customer,
Rajesh paul dhawan
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