Maruti Suzuki India — complaint against nexa future cars pvt ltd dehradun

Address:

248001

Dear sir / ma’am,

I vikas kumar srivastava address - 67/1/1 pritam road, dalanwala, dehradun ph. No. [protected] is a regular costumer of maruti since 1988. Between this time period i had cars starting from maruti 800 to ciaz, in which all the cars like maruti 800, wagon r, swift, swift dzire, sx4 zdi and ciaz are bought from rohan motors dehradun except 2 cars. Previous all the cars are exchanged from maruti true value. Swift dzire uk07ad9040 was bought from future motors dehradun and yesterday i bought ciaz from future nexa dehradun. All over, all my cars are bought from maruti, all cars were sold to maruti true value and the service of these cars were 99% done by maruti’s authorised dealer. Four days ago i decided to sale out my last car sx4 zdi uk07az6940 for which i received a call from future nexa dehradun and the value for my sx4 zdi car was decided by nexa true value dehradun as rs 3, 60, 000/- after a complete checking of it by them. At the average of which i gave them advance rs 40, 000 for booking amt. For new car ciaz. Balance payment and all the formalities was done by the next day for which future nexa took the whole day. After completion of all the formalities it was decided the delivery of the car on the same day of akshya tritiya at 6:00 p. M.

10 minutes before the delivery of the car, nexa true value’s workers backed out from their evaluation and demanded for rs 9, 000/- more. As it was the day of akshya tritiya and it was about to get night, so i gave them rs 9, 000/- in cash without any reciept and without any billing which was totally illegal as it was a blackmailing. I felt that at the time of delivery of the car i was blackmailed. Overall, rs 9, 000/- given by me to nexa true value’s workers was totally wrong and the amount of rs 9, 000/- should be returned to me immediately.in this way people will not believe on nexa and nexa true value after this.

Thanking you,

Regards,

Vikas kumar srivastava,

Ph. [protected].