[Resolved] Maruti Suzuki India — complaint against true value gachibowli, hyderabad | |||
Hello sir/madam We have bought maruthi 800 lxi blue car (Ts 10 eb 6674) from true value, gachibowli, hyderabad for 2.6 lakhs. We have given extra amount 10k for servicing and registration purpose. Servicing was not done. Just washed the car and given. After 5 or 6 days battery is dead true value didnt respond and we have bought new battery. We observed sound from car engine and asked sales manager, he told he will get it repaired. We havent received good - conditioned car from true value as it claims that it wont sell no accident car, no engine problem car and provide clean documentation. Later car front bumper and headlight were damaged in minor accident. Insurance was there we have paid amount and claimed insurance. Until then vijay didnt give rc and papers are not transffered to oue name. Insurance people called so many times and asked previous customer bank details to credit money so that we can take money from that customer. Vijay kept on postponing registration process and he didnt give previous owner details to credit money. Vijay left true value as he has done 50 lakhs scam. Later we have explained whole situation to sales manager mahesh, agm somayajulu and other higher authorities. Nobody has taken action. Its been one year we have no rc. Buying a car from true value is horrible and stressful experience. There are other true value customers facing similar issues. I want rc to be transffered asap and true value managers should be punished for their irresponsible behaviour towards customers. I am going to file a case against true value for not selling cars with good condition as claimed by them, not solving customer rc issue for one year and giving stressful experience to customer for with their irresponsible behaviour. Till now i have waited so patiently for solution but it seems unless we go to court it wont be resolved. True value will be closed down soon for what they have done to customers. Before i procced with police case and all i want to check with maruthi if it can help me with any solution. Thats why i am writing this mail. Please get back to us asap i[censored] have any solution and want to take any action on these issues happening at true value. Thanks, Sravani [protected]. Was this information helpful? | |||
Nov 6, 2019 Complaint marked as Resolved NA Maruti Suzuki India customer support has been notified about the posted complaint. | |||
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