Maruti Suzuki India — Delay in delivery of car at deoghar

Address:

Deoghar, Jharkhand, 814112

Dear [protected]@maruti,

I had booked one celerio zxi at optional with abs ebd technologies from your deoghar branch against exchange of my old maruti 800 on 6th of june 2017.

The booking no is sob17001639.

The first expected date of delivery was 25 june which was failed and new date given to me was 7 th of july unfortunately it was also not met by your branch due to delay at your head office end.

It was told to me that due to gst the factory was closed for 15 days and new vehicle would start in transportation on 1st of july and could come by 7 th of july. This time has also gone.

Now let me know how long will it get to receive the same at your deoghar branch.

What is the tat (Turn around time) in these cases maintain by you! What is the professionalism inside it!

Why the car is not been sent to local branch even the booking no has been issued to me!!

Local branch is helping me with the details about the delay. But how come the delay in dispatch is having constraints of information ken.

Regards
Chandra nand jha
[protected]