| Address: | Gurgaon, Haryana, 122002 | | Website: | www.nexaexperience.com |
I have booked Nexa Baleno at Pasco Nexa, Gurgaon on 07/02/2016, at the time of booking I already informed RM that vehicle registration will be in U.P on my sister's name, on that RM confirmed me that it's not a problem at all, I can book the vehicle on my name for now and at the time of billing and registration, the name can be changed and also promised that I will get the vehicle delivered in 2-3 months, I booked the vehicle and after 3 months I asked for the status and Agency people told that I need to wait for more time, After so many request and complaints, after 5 months they informed me that I can get the vehicle and need to deposit the entire amount in 2 days, else the vehicle will be re-allocated to someone else, anyhow we arranged the money and deposited the entire amount in their account(Also my RM has been transferred to any other branch and a new RM has been assigned to me).I have deposited the entire amount and now they are telling me that the billing and registration name can't be changed as I have booked the vehicle on my name and billing will be on the same name, I told them that I was promised from their RM at the time of booking that the name will be changed at the time of billing as the vehicle is for my sister and will be on her name only but now they are saying that at the time of booking it was possible but now the policies have been changed and name can't be changed, I requested a lot, also complainted on Nexaexperience and they are just saying that we are working on it and be patience while it's been more that a week I have deposited the whole amount and still haven't got the vehicle or any justified answer, I humbly request you to look into the concern and help me in that. Was this information helpful? | 
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