Maruti Suzuki India — dzire - car tyre & others quality complaints

Address:

MARUTI SUZUKI Ltd., Manesar, Haryana

Dear Sir,

I have purchased the subject vehicle Maruti Suzuki VDI model no. GJ06-PC6795 from KATARIA AUTOMOBILE, Maneja, Vadodara on 2nd AUGUST `2020.

Since the begining itself I face a problem in gear which when engaged in REVERSE GEAR gives `THUD' sound which when complain to the service center was given a lame technical explanation and the problem still persist.

Secondly many times I have to fill in the air in all the tubeless tyres fitted (Brand ECOPIA - EP150 of Bridgestone make) as it was getting depleted and now the extreme is one of the tyre have develop 05 Puncture at once with 03 of them on the side walls, HOW ? and WHY ? after running my vehicle for just 11, 800 kms. in the last 01 year.
On complaining I was told it happens and you have to get the same repaired and am adviced and directed to tyre dealer who will review and try to sort out the complaint.

Also the pick up is slow and even after getting Air / Oil filters changed during their mandatory free services.
On talking to the dealer they say its perfectly okay.

So request to look into the above and advice.

Regards.

KETAN SHAH, Vadodara, Gujarat
Mob. No:[protected] /[protected].