I brought a new maruthi wagan r from your thrissur, kerala dealer brd car world limited on 28th june 2017 and i am residing in a town named chalakudy under the same district. I have opted for an extended warrenty platinum from the dealer which will be commencing from the date of expiry of the initial manufacturing warranty for two years. On 16th august 2018 our entire town was flooded with water and my car also drowned. Under the maruthi insurance, i put up a claim and requested for a free repair of the vehicle but the surveyor has decided the claim as total loss and payment of id value as settlement for refund. Thus i have received the insurance amount in full.
Now my grievance is that since the vehicle is not existing and the original warranty stands cancelled and void, no question arise for any extension of warranty which will be commencing from 28th june 2019 only.
My humble request is that, i may be refunded with the amount i paid for the extended warranty in full.
I am attaching the invoice and the extended warranty certificate.
I am attaching the copy of the invoice and extended warranty certificate.
Awaiting for a favorable reply.
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