[Resolved]  Maruti Suzuki India — extremely poor service

Address:560021
Website:www.bimalmaruti.com

I have purchased a new car (Model: maruti alto k10 vxi amt) from bimal auto agency, mahadevpura, bangalore. I had no problems with my car and the first two services from bimal, peenya branch were good. But the third free service dated 29 sep 2018 involving the oil change and wheel alignment was of extremely poor quality even though i have paid a net bill amount of rs 4543. The dashboard shows an alarm indicating oil leakage and i am unable to shift gears above 1. The staff of bimal peenya are not answering my phone and i am unable to contact the service manager. To add insult to injury, they are demanding rs 3100 for towing my car to the service station. Please find the following details and help me to get my car repaired to its original condition.
Customer id: [protected]
Invoice no.: 035/br/18004158
Job card no.: jc18004836
Date: 29/09/2018
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2018
Complaint marked as Resolved 
Contacted the works manager and he has taken the car to service station.
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information