Maruti Suzuki India — for new keys of swift dezire zdi keys

I had ordered new keys of swift dezire zdi car on 29 oct2017 to the dealer of jodhpur Shri Krishna auto mobile .I had paied the cost as desired with essential documents that is Registration certificate, insurance &driving licence. The dealer told me that keys will be delivered in 12 to 15 days. But after 24 days I have not got the Keys. NOBODY IS GIVING PROPER REPLY ABOUT DELAY AND WHEN I WILL GET NEW KEYS. IT IS UTTER NONSENSE. How will I get Keys &who is accountable for delay. Who will pay for damage of battery discharge. Please check It is shameful for such Big Auto Mobile group. For harassing Customer the dealer 's behaviour is hopless no body is giving proper reply. Please take action other wise I will take this matter in consumer court reply back. I am sending you screen shot of today status. Thanks
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