Maruti Suzuki India — gear jamming due to water

Address:Gurgaon, Haryana, 122017

My car hr26cw2259 swift regd year 2016 travelled only 4000km
Car gear has been jaamed due to clutch issue in which prem motors of palam vihar gurugram has told that you had run your vehicle in water thats why your gear has been jammed and they had charged a sum of rs9007 in which they clearly told that we dont have any warranty of the clutch
I want to know why we cant run the car in rain do maruti suzuki sell the product with this much poor quality and if this thing happen commonly then maruti have to tell their customer to not run the vehcle in rain. I want to know what is the use of the product if we spent 7lakh and we cant use it in rain.

I want my refund for the problem that has been caused by the poor design of the maruti suzuki if you cant provide some product thing to protect such happening due to water in clutch area.

Cont info
Mahesh dhoundiyal
Mob-[protected]\[protected]
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Maruti Suzuki India customer support has been notified about the posted complaint.
Aug 31, 2019
Updated by chunkytakkar1990
no update from the company realy bad customer experience and grievances department of maruti suzuki ltd.
Feb 03, 2020
Updated by chunkytakkar1990
It has been 6month but still no action or communication from the customer support
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