Maruti Suzuki India — iam complaint about maruti indus mavelikara dealership..

Address:Indus motors, puthiyakavu, mavelikara, Alappuzha, Kerala

My name is thanzeer and close to my house harippad.

Waiting for a lot of time and hopes i finally decided to take a new car
This post is for you to share with you the sad experiences that took place on that car.

I've also been tested on a live showroom and have been tested by many companies. (Tata tiago, grand i10, polo, etios liva) finally, i approached the mavaelikara branch of indus for taking a swift test drive for maruti.

On the 27.03.2019 test drive, "prabhul", who worked in the maruti indus mavelikkara branch, came to see my old car. They brought the swift diesel, an accident. I had brought the petrol vehicle. Even the power steering was brought in without work. But i took the test drive. They said they would come with a petrol vehicle in four to five days. The booking was not enough for anyone to ask me to cover this month's target. Then the new swift was booked by me. My car was given to them as a payment pane. True value's paper was given. I did not even have to drive the test drive even without a test drive. So they went.
After a few days gone by, the petrol vehicle asked for a test drive and said that it was not the car, and i asked him if he did not have a petrol vehicle for a big movement called the indus. I asked them whether they should take a drive and drive a test drive in my vehicle. Don't get a test drive and do not even know the comfort of the vehicle. I'm the one who booked the car. Then a week passed. I was just a few days. During a day at indus kayamkulam branch, test drive in the branch and there were in the "athira" of the staff could not give a test drive and treat me badly. So we go back and go to mavelikkara branch manager "robin" who called on the phone and told me that if i did not get a test drive today, i would do a booking cancellation. So now i have to go back to my home in kayamkulam. A costumer's dust and dirt test drive car. Then 15 days completed. Still that time finance not ready.
Vehicle finance booking documents already in indus mavelikara branch. Next problem is billing. First car booked in my name. Then cancelled. He said that his wife's name should be done. Mavelikara branch manager robin cut the phone and said all the discussions is ended. Finally got the car "on may 3". The car book in the month of march that's because i knew that the tax would increase in april. Aditional tax and the excess of rs 6, 000. There was all kinds of losses.
If you have a lot of contact with a customer or a showroom, there will be no patience or excitement.
I did not hear my friends all the time saying booking cancellation.
Anyway, let no one have very very bad experience.
I will not refer to any of the mavelikkara branches anyone who asks me to know me. Let's say the feeback is very poor.

So take the action please...

Yours sincerely

Thanzeer
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Maruti Suzuki India customer support has been notified about the posted complaint.
May 22, 2019
Updated by thanzy Sm
Fast and take the action please...
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Sir, my car head was damaged and breakdown while I was traveling from Bangalore to vellore. The location was Vaniyambadi near Jolarpettai at Tamilnadu. Car Registration number WB 02 AJ2478, admitted to Ganesh cars, vellore branch on 18 Apr 2019. Till date themselves not able to deliver my car.

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