Maruti Suzuki India — I'm complaining about the registration process.

Address:

Baramulla, Jammu and Kashmir, 193121

I bought an alto 800 std from jamkash (Srinagar, jammu and kashmir) and i was told that the registration of my car will be done by the dealers, the cost of which would be included in the already paid amount for the car. When the time for registration came, i was called by the authorities to take the documents to the rto's office by myself. I did the whole process by myself which costed me about 2000 rupees from fuel to registration. Can i be paid the amount by the dealers? Moreover, the rc, which i was supposed to get by post, is yet to arrive at my place after two weeks of expectation. I was fined rs/-200 for not possessing the rc.
Please help me with your valuable response!