Maruti Suzuki India — initial service provided by dealer

jcprajapati

Address:	Mehsana, Gujarat, 384002
Website:	www.marutisuzuki.com

Dear sir/madam,
I am jayeshkumar prajapati, i have purchased new maruti dzire vxi model car on 28/04/2018 form mehsana from starline company, i would like to know that how much petrol is given by maruti company to new user because even after driving my newly purchased car for aprroximatelly 2 kilometers car stoped, and we found that there was no fule in the tank, even dealer have not informed about it and thy said minimum 5 liters of petrol is there. Before reaching to home even we had very bad experience. I would like to bring in your notice that such type of inconvenience to new customer will lead negative impression initially towards dealers and then towards esteemed company like yours.
One more bad experience was that for registration purpose when my aged father who dose not know to drive car asked for car driving facility then person from same company who was in contact up to purchase of car rudely behaved with him. After getting full payment from customer their behavior change so if possible some disciplinary actions must be taken against such people so company can maintain its reputation ahead.

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Maruti Suzuki India customer support has been notified about the posted complaint.

May 25, 2018

Updated by jcprajapati Dear sir/Madam,
i am Jayeshkumar Prajapati, i have purchased new Maruti dzire VXI model car on 28/04/2018 form Mehsana from Starline company, I would like to know that how much petrol is given by Maruti company to new user because even after driving my newly purchased car for aprroximatelly 2 Kilometers car stoped, and we found that there was no fule in the tank, even dealer have not informed about it and thy said minimum 5 liters of petrol is there. Before reaching to home even we had very bad experience. I would like to Bring in your notice that such type of inconvenience to new customer will lead negative impression initially towards dealers and then towards esteemed company like yours.
One more bad experience was that for registration purpose when my aged father who dose not know to drive car asked for car driving facility then person from same company who was in contact up to purchase of car rudely behaved with him. after getting full payment from customer their behavior change so if possible some disciplinary actions must be taken against such people so company can maintain its reputation ahead.