Maruti Suzuki India — insurance premium paid for two cars but did not get policy

Address:New Delhi, Delhi

This is with great agony i am informing you that you are giving pathetic and hilarious services to the customers. I got a call from your t. R sawhney dealer for insurance renewal of my two cars those are maruti celerio cng dl 1rtb 6063 and wagonr cng dl 1rt 7656. Caller name is deepika and number is [protected], she called me on 03 oct 2017 and ask to pay inr 42438/- for both cars. I agreed and ask to send someone for collecting premium amount from my end. She said executive will come on 05th oct 2017 and you will get your insurance policy after confirmation call from insurance company, next day confirmation of both cars have been done by insurance company. After that i called her to provide insurance policy because i cannot run my cars without insurance policy. She said that i will get that on 7th oct 2017 morning but as you also know today is 10th oct 2017 and i haven't got any hell insurance policy. I also got a call from kirti by [protected] she also committed me the dead line to send policy on 08th oct 2017. I have paid the full amount but result is zero. Now if my any car get caught by traffic police and if they make any challan against my vehicle then who will be panelized for this you or someone else?? One more thing you should know that i called today also to kirti on [protected] and she disconnected my call while i was talking to her and after that she switched off her mobile. After that i called to deepika on [protected] and she is not answering my call. What the hell is going on with me i don't know??? I also have the call records of these nonsense both of they are doing with me. Now you tell me should i file a case against your company because you guys have eaten my money with fraud executives. I will take further action on this and if i get any challan from traffic police you have to bear that challan otherwise i will sue you, deepika and kriti. Reply me fast because you will be in a big trouble if i get in any trouble because of your nonsense. I am counting the days and i will also send a reminder mail everyday to remind you the things. I don't know the dealer code or anything as if now but if i get i will tell you tomorrow in my next reminder mail. And by the way this not my responsibility to look after it this your responsibility to find those and take action against them. I need an action against both of them because this is you who is hiring these kind of nonsense girls to your company. If you will not take strict against those girls then you will be in a huge trouble and you will see that.

Reagrds
Faizan ahamed siddique
[protected]
[protected]
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information