Maruti Suzuki India — misleading, misguided by dealer and representative

Hi,
I am capt kusum indian army
I had purchased a maruti celerio amt from modren automobiles hissar haryana
During the payment representative of company mr surender insisted me to purchase insurance policy explained that
It is zero debt for first year and for next two years third party
While paying the bill they told that we have given you a discount of rs 3000
But they degraded my insurance in lieu of that neither it was told during the verification call that my insurance is not zero debt
Now after twenty days when i need to claim my insurance i came to know about the issue that insurance be is not zero debt
I approached dealer for rectification and solution of my problem asking that why it was not explained to me or wrong info was provided and the concern person mr surender accepted in front of his immediate senior mr mukesh that it is his fault he didn't explain properly
Still the company continued with it's negligent attitude and customer unfriendly behavior
I explained about my extremely pressing problems due to posting in srinagar and urgency to join to my unit
They ensisted me to get the car repair on existing insurance policy
I am feeling extremely harrased and humiliated ad cheated upon as a customer army officer as a lady
I request you to do the needful as soon as possible
For your prompt action
Regards
Kusum