Maruti Suzuki India — more than 3 months to deliver our new ciaz after it met with an accident

Address:

Bangalore, Karnataka

Our 6 month new Ciaz, bought from Bimal Maruti showroom in Bangalore mahadevpura, met with an accident. We brought the car to Same Bimal garage for repair. It was a major repair but there were several delays. First 2 weeks they didn't even notify insurance. Now it's 3 months and still things are to be done. The door which they fixed new is not fitted properly and they refuse to change it. It seems the parts they have fit are not Ciaz parts but they said it all came from Delhi. Even the door looks duplicate. I'm still paying loan for this car, it's just 8 months old. You say Ciaz customers are special and this is the level of service?? I'm surprised. I'm bound to take legal action as I can sense foul play. What kind of dealers you have!!!