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Maruti Suzuki India — non availability of parts

Sir/madam,
I regret to bring to your kind notice the following facts:
I had brought my damaged car to maruti workshop in shillong meghalaya on december 19, 2017 for repairs. The work manager swung into action immediately, got the damaged assessed and the surveyor's inspection. But till date the car is as is where is condition for want of parts. The work manager is positive that the parts will arrive anytime as they have indented the parts. Even after 86 days the parts have not come. I request the company to kindly speed up the dispatch of the parts at the earliest.
The car i am writing about is estilo zen of 2011 make.
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Mar 14, 2018

Complaint Status

Maruti Suzuki India customer support has been notified about the posted complaint.
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Comments

My name is sandeep amidala I have buyed Suzuki gixxer 155 bike in mancherial districtl OM SAI RAM MOTORS they have provided extra warranty book for cost of 800 they said that warranty for engine after buying book they saying no warnty only 7 % discount will come ...they from two years they r poor in service and cheating people plz solve my problem

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    Maruti Suzuki India
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    6214
    Pending
    0
    Resolved
    1666
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
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