Maruti Suzuki India — non availability of spares

Address:

Thanjavur, Tamil Nadu, 613007

Dear sir,
For a decade i am a loyal customer of maruti. Since 1992 i was owing a alto and later wagor - r (Lxi) and now ertiga - (Zdi).
In the month of august 2019 one of the alloy wheel got damaged while driving on a highway near salem in tamil nadu state. I tried to purchase a spare wheel from your salem dealer and they were not having stock. I came back and contacted your thanjavur (Tamil nadu) dealer m/s pillai & sons from whom i regularly get my vehicle serviced. They were also not having the stock but assured to get a spare either from other dealers or from m/s maruti. I reminded them few times but even after two months i could not get the required spare.
My details
N. Varadarajan - mobile no. [protected].
Ertiga zdi, vehicle no tn49 bb3901.
Requirement - 1 no. Of alloy wheel.
Kindly arrange for the same immediately.
Regards