Maruti Suzuki India — overcharge/fictitiously charged/good part declared defaulted and charged

Address:

Mohali, Punjab

Hello sir this reminder to the complaint dated 5 th nov 2017.
On 1st jan 2017 i have purchased baleno zeeta petrol model from nexa mohali showroom - c-55 indl area ph-7 mohali
On 5th nov 2017 car was serviced as last free service
Balancing tyers, what they did unused stepney tyre as ok tested by the company maruti suzuki declared a default and put a weight of 50 gm and charged for that and when enquired said that defected steipneys are always issued by the company, when protested to refund the amount they said that refund is not our policy we will do next free balancing or washing but stepney cannot be replaced being defective issued by company.
If the company issues the defective stepney that is lability of company to replace unused stepney and refund the weight charges to the owner.
The complaint is pending with your office but not resolved yet.
Please resolve earlier otherwise i may have to knock the door of consumer forum to get justice because your agents called so many times did not resolve the complaint and at least five-month have gone.
Finally, request you to resolve the complaint at your earliest
Father of maninder pal singh
House no 4116 sec 46d, chandigarh
Baleno zeeta (P), ch 01bk 7940
Model-2016