Maruti Suzuki India — pick up service not done

Address:	110096
Website:	www.competent-maruti.com

I have an appointment for pick & drop service through competent maruti at gazipur delhi. I informed to their helpdesk before a day all information for my car & they agreed pick my car at 9 to 10:00 am approx on sunday dated 19/11/2017 but till 11:00 am no response came from company then i called company’s receptionist and she said 12:00 clock company driver will reach @ your location after this @ 1:00 pm they said previously driver had an accident so we provide you another driver. So i said no for service to her. Today i free & take leave from office now my full day ruined by this company.

Please do the needfull & learn about some guidelines for discipline & customer relationship.

Car model :- ciaz diesal
Owner :- m/s basau construction india
Car registration no:- dl 2ca 7484.