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Maruti Suzuki India — poor service by dealer

I am shivaraman ravi and i am from chennai. I had requested for a test drive of swift 2018 diesel automatic. I had made this request through the portal and i have got a sms stating that the test is scheduled for 23/3/2018 at 10 am and car is provided by popular from east anna nagar.
I got so many calls each asking the same detail and all were from popular automobiles and i had to shout at them as each one wants to know what car i am interested.
Today is the test drive schedule at 10 am and at 9.45 i get a call from popular automobiles to say they do not have a diesel automatic car. I am utterly disappointed by the kind of dealers you have who just waste customers time giving false appointment. I am sure such dealers will ruien your company reputation soon
Wish you good luck
Regards
Shivaraman ravi
[protected] ([protected]@gmail.com)

Complaint Status


[Mar 24, 2018] Maruti Suzuki India customer support has been notified about the posted complaint.
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    Maruti Suzuki India
    Customer Care Service
    Customer satisfaction rating
    27%
    Complaints
    6214
    Pending
    0
    Resolved
    1666
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View Full Information
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