Maruti Suzuki India — problem in front brakes of new dzire 2017 | |||
Dear sir/ madam, We have purchased maruti suzuki new dzire zdi+ amt on[protected] from pavan motors pvt ltd, secunderabad via chasis no: ma3czf03shf125520, engine number: d13a3095989, vehicle regd number: ts10em2323. We are facing a peculiar problem when ever we apply brakes. When ever we apply brakes we are getting lot of front brake noise. This brake sound is being heard from the day we purchase the vehicle. We have done 1st service at acer motors, secunderabad and given the complaint. But the problem has not been solved. We showed the vehicle again in pavan motors pvt ltd, secunderabad; but the problem has not been solved. We request you to kindly help us out to solve the brake noise problem. We are surprise that we have spend so much of money on your vehicle and we are getting this brake noise problem. We have driven other new dzire diesel 2017 model vehicles and we have not heard any noise when we apply brakes. Kindly do the needful immediately and solve our vehicle problem. Thanking you, Ravindra pissay Cell: [protected]/ [protected] For m/s. Oil mech engineers & consultants, Plot no: 4 and 5, surya avenue, indian airlines colony, Trimulgherry, secunderabad, telangana satae. 500015. Was this information helpful? | |||
|
Maruti Suzuki India customer support has been notified about the posted complaint. | |||
 11 Comments | |||
Comments
Hi,
I too have new 2017 Dzire ZDI+ AMT which started giving break noise few days back i have taken delivery of my vehicle on 30th September 2017 and driven less than 1000kms. I am very surprised to see such issues with a Maruti Suzuki car. Have taken appointment with the service centre for 12 Nov let’s see what they have to say.
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Please do keep me posted as well if you get a response from Maruti for your complaint.
My contact details are mentioned below.
Car registration no - MH01CT1828
Name - Chirag Gokani
No - [protected]
Email - chirag.[protected]@gmail.com
Thanks and regards,
Chirag
I too have new 2017 Dzire ZDI+ AMT which started giving break noise few days back i have taken delivery of my vehicle on 30th September 2017 and driven less than 1000kms. I am very surprised to see such issues with a Maruti Suzuki car. Have taken appointment with the service centre for 12 Nov let’s see what they have to say.
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Please do keep me posted as well if you get a response from Maruti for your complaint.
My contact details are mentioned below.
Car registration no - MH01CT1828
Name - Chirag Gokani
No - [protected]
Email - chirag.[protected]@gmail.com
Thanks and regards,
Chirag
Dear Sir,
I have Purchased Dzire 2017 VDI model in September soon after first service i have noticed that while applying brakes at low speed (below 50 KMPH) loud noise is being heard with vibration on brake pedal.
I have Purchased Dzire 2017 VDI model in September soon after first service i have noticed that while applying brakes at low speed (below 50 KMPH) loud noise is being heard with vibration on brake pedal.
Hi Guys,
I also facing same problem post running 500 km with new Dzire.
I have contacted service centre but the person told it is normal sound which is coming from front brakes. But completely shocking response from brand like Maruti. I haven't heard such type of noise from Xcent or Nissan driven so far.
Please post if you find resolution as I came to know that Maruti has started recalling 21500 units of new Dzire due to manufacturing defect at rear end.
Shashank
shashank.[protected]@gmail.com
I also facing same problem post running 500 km with new Dzire.
I have contacted service centre but the person told it is normal sound which is coming from front brakes. But completely shocking response from brand like Maruti. I haven't heard such type of noise from Xcent or Nissan driven so far.
Please post if you find resolution as I came to know that Maruti has started recalling 21500 units of new Dzire due to manufacturing defect at rear end.
Shashank
shashank.[protected]@gmail.com
HI,
I got my new dzire 2017 in Sep 2017 and done first service in Nov 2017 and i got the same breaknoise issue.
I have contacted Acer Motors hyderabad for the same issue and the complaint has been registered and notified me that the issue has been identified by customer care people and break pads need to be changed. they designed new breakpads for this particular model.
I got my new dzire 2017 in Sep 2017 and done first service in Nov 2017 and i got the same breaknoise issue.
I have contacted Acer Motors hyderabad for the same issue and the complaint has been registered and notified me that the issue has been identified by customer care people and break pads need to be changed. they designed new breakpads for this particular model.
I bought the new Dzire on 10th November 2017 and I've been having the same problem mentioned right from the start. I was told by the service guys as that will be gone for sure after 5000 kms. It's about 6000 kms now and getting worse.
Not only this, i had to change the ECM of the vehicle within 15 days of purchase as it has gone fault. First shock and my trust was not at stake.
Maruti driver who took my car for 2nd service, met with accident and my car had to be repainted. He acknowledged the accident and had my car repainted. Repainting of left rear door now appears to be different color and the paint job is too bad. I've escalated this to customer service and haven't heard back yet.
The engine noise is too loud at even low speeds, especially in 2nd, 3rd & 4th gear except for the 5th one. It sounds like a tractor even with AC turned on, completely closed wwindows and honestly it's high time I regret buying this car.
One of the main reasons I chose this car is, I heard that after sales service of Maruti is good. Trust me, it was good back then when my family had an omni and certainly not now..
I bought the car from Kapico Motors, Kilpauk, Chennai.
Maruti has certainly lost it's trust. Let me see if this post would make a change.
Reg no. TN 01 BD 4442
Not only this, i had to change the ECM of the vehicle within 15 days of purchase as it has gone fault. First shock and my trust was not at stake.
Maruti driver who took my car for 2nd service, met with accident and my car had to be repainted. He acknowledged the accident and had my car repainted. Repainting of left rear door now appears to be different color and the paint job is too bad. I've escalated this to customer service and haven't heard back yet.
The engine noise is too loud at even low speeds, especially in 2nd, 3rd & 4th gear except for the 5th one. It sounds like a tractor even with AC turned on, completely closed wwindows and honestly it's high time I regret buying this car.
One of the main reasons I chose this car is, I heard that after sales service of Maruti is good. Trust me, it was good back then when my family had an omni and certainly not now..
I bought the car from Kapico Motors, Kilpauk, Chennai.
Maruti has certainly lost it's trust. Let me see if this post would make a change.
Reg no. TN 01 BD 4442
Hi,
I also bought new Dzire on 3rd Dec 2017 and I've been having the same problem mentioned right from the start, When ever we apply brakes we are getting lot of front brake noise. and wind noise in the car after 50 km speed.
I think Maruti is only thinking of mileage...not for quality.
I also bought new Dzire on 3rd Dec 2017 and I've been having the same problem mentioned right from the start, When ever we apply brakes we are getting lot of front brake noise. and wind noise in the car after 50 km speed.
I think Maruti is only thinking of mileage...not for quality.
Hi,
I have new 2017 Dzire VDI+ AMT which started giving break noise few days back i have taken delivery of my vehicle on 22nd December 2017 and driven less than 13000kms. AND in this we have changed break pad at 3 Three Times, this verry shocking.
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Very bad experiance with this car
My contact details are mentioned below
Deepak Swami
[protected]@gmail.com
I have new 2017 Dzire VDI+ AMT which started giving break noise few days back i have taken delivery of my vehicle on 22nd December 2017 and driven less than 13000kms. AND in this we have changed break pad at 3 Three Times, this verry shocking.
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Very bad experiance with this car
My contact details are mentioned below
Deepak Swami
[protected]@gmail.com
I have new 2017 Dzire ZDI+ AMT which started giving break noise From the day one i have taken delivery of my vehicle on 16th October 2017 from RK motors soma jig USA and driven less than 1000kms. I am very surprised to see such issues with a Maruti Suzuki car.
I have done fist service and complained about the breaks but not solved just this week I have done second service with RK service center with the same complaint. Strange statement that every desire has got the problem which is not rectifiable and nothing to worry etc
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Please do keep me posted as well if you get a response from Maruti for your complaint.
My contact details are mentioned below.
Mohammed Maslehuddin
Aghapura Hyderabad, telengana
Chassis no MA3CZF03SHG138878
Engine no D13A3109886
Email - [protected]@gmail.com
Phone +91 [protected]
Thanks and regards,
I have done fist service and complained about the breaks but not solved just this week I have done second service with RK service center with the same complaint. Strange statement that every desire has got the problem which is not rectifiable and nothing to worry etc
But this is very shocking from Maruti after paying so much for the car the quality is too bad..
Please do keep me posted as well if you get a response from Maruti for your complaint.
My contact details are mentioned below.
Mohammed Maslehuddin
Aghapura Hyderabad, telengana
Chassis no MA3CZF03SHG138878
Engine no D13A3109886
Email - [protected]@gmail.com
Phone +91 [protected]
Thanks and regards,
Hi I also bought New Dzire on November 2017 it's ZXI+ AMT Model. I am having the same problem some wierd sound when i apply the brake. i've complaint the same to the Dealer and they said this is normal and sounds comes from ABS However I've checked other ABS Cars too but they do not have this issue.Don't know what to do whenever I lodge the complaint with the dealer they give the same answer. Whom to contact for this issue pls guide.
Regards,
Preston
e-mail :- [protected]@gmail.com
Regards,
Preston
e-mail :- [protected]@gmail.com
Hi,
I also bought new Dzire on jan 2018 from Pasco, Gurugram driven 4000 KM's only and I've been having the same problem mentioned right from the start, When ever i apply brakes, getting lot of front brake noise in the car. Even some sound coming from backside in stationary condition when i press the brake pedal.Raised the same issue with service adviser during 2nd service( august-18).But issue not solved. Take my vehicle to service centre for 3 times to rectify the issue. 3rd time they kept my vehicle for 2 days in service centre to replace front brake pads. After changing the pads also still noise coming from front side.
Worst thing was it takes 2 days for Pasco to replace the brake pads & they return my vehicle with issues as it is.
Worst service after sales.
I also bought new Dzire on jan 2018 from Pasco, Gurugram driven 4000 KM's only and I've been having the same problem mentioned right from the start, When ever i apply brakes, getting lot of front brake noise in the car. Even some sound coming from backside in stationary condition when i press the brake pedal.Raised the same issue with service adviser during 2nd service( august-18).But issue not solved. Take my vehicle to service centre for 3 times to rectify the issue. 3rd time they kept my vehicle for 2 days in service centre to replace front brake pads. After changing the pads also still noise coming from front side.
Worst thing was it takes 2 days for Pasco to replace the brake pads & they return my vehicle with issues as it is.
Worst service after sales.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
25%
Complaints
6885
Pending
0
Resolved
1707
+91 11 4678 1000 [New Delhi]
+91 22 2659 0478 [Mumbai]
+91 48 4408 8400 [Cochin]
1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
This will be 100 % under Warranty