Maruti Suzuki India — purchase a new car but after full payment maruti dealer has denied for delivery

Address:	Lucknow, Uttar Pradesh, 226001
Website:	www.marutisuzuki.com

Dear sir,

This is to inform you that we have booked a car maruti ertiga vdi grananite gray at oneup motors india pvt. Ltd. Balaganj, lucknow by[protected] in the name of mr. Ashok kumar pandey and dealer assured for delivery till[protected] but fail in delivery after full advance payment then we have requested for delivery of vehicle latest by[protected] as the date of pre wedding function of my son/daughter.

We have to present the car in the function but dealership is denying from giving delivery of the car. Booking related paper are attached herewith for your reference.

Sir, marriage comes only one time in life and it is very auspicious moment for a family. But the response of oneup motors is very disappointing, rude and poor at this moment and entire family is shocked. It will really make us not to buy maruti products in future.

Further i would also like to inform you that after a lot reminders and complaint no any fruitful response given by the company (Maruti suzuki) as well as dealership end (One-up motors india pvt. Ltd.) copy of complaint id attached herewith.

Sir, we hereby request you to kindly do the needful so that we can get the car in time and present it to our newly wedded couple.

Hope for hearing from you soon.