[Resolved] Maruti Suzuki India — Query related to tire alignment fault - maruti celerio [mh05cv6315] [chassis no : 357560] [date of purchase : 28 nov 2016]
Badlapur, Maharashtra, India
I have done 3rd serving of my car [MH05CV6315] on 8 June 2017 from Prakash Auto Pvt. Ltd. Badlapur (E), Maharashtra. My car running as of now aprox 16000 km.
I was purchase this car before 6 month [Date of Purchase : 28 Nov 2017 /Chassis No : 357560 ] from same dealer Prakash Auto Pvt. Ltd. Badlapur(E).
I meet that time to your Service adviser Mr. Chndrakant [[protected]], there almost done serving of my car but tyre wheel alignment was pending due to lack of time, so as per suggestion by adviser, I have checked my car tyre alignment from Ulhasnagar [ Same report has been attached]. According to his report shows some minor problem/fault in alignment in front camber of left side tyre [ reading is varies from normal range] [As per report remark - front left shock up issue ], Same thing i have share to with Adviser CHandrakant [Service adviser of Prakash auto], for confirming issue, Mr. Chandrakant was drive my car about 500 meter and given his Remark- that everything fine ok, wait some months will observe it.
But I have some drought, that how can he said everything fine ok. I want to clear the problem, as my car is only 6 moth old and under warranty. So kindly suggest me on this. I am really very disappointed. If everything fine then why should reading not proper??
Again I Come to Prakash Auto Service center for reconfirming alignment issue, Mr CHandrakant from prakash auto, then suggest and said Service Centre alignment machine giving some error/faulty, so you have to come to service centre after two days when machine will repaired, and we will call you. Now its 2 week over, i didn't get any call from Prakash Auto. Also Mobile/Contacts of Prakash Auto are not reachable.
My concern is that I have to recover my car fault. So kindly suggest me on this.
I am awaiting your favorable reply!!!
Not : Please refer attachment for my car alignment report.
Thanks & Regards
Complaint marked as Resolved Sep 22, 2017
Now My complaints has been resoled, Thanks for the support
[Jul 04, 2017] Maruti Suzuki India customer support has been notified about the posted complaint.
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