[Resolved] Maruti Suzuki India — Query related to tire alignment fault - maruti celerio [mh05cv6315] [chassis no : 357560] [date of purchase : 28 nov 2016]

3 Reviews
Badlapur, Maharashtra, India
Dear Sir/Madam,

I have done 3rd serving of my car [MH05CV6315] on 8 June 2017 from Prakash Auto Pvt. Ltd. Badlapur (E), Maharashtra. My car running as of now aprox 16000 km.

I was purchase this car before 6 month [Date of Purchase : 28 Nov 2017 /Chassis No : 357560 ] from same dealer Prakash Auto Pvt. Ltd. Badlapur(E).

I meet that time to your Service adviser Mr. Chndrakant [[protected]], there almost done serving of my car but tyre wheel alignment was pending due to lack of time, so as per suggestion by adviser, I have checked my car tyre alignment from Ulhasnagar [ Same report has been attached]. According to his report shows some minor problem/fault in alignment in front camber of left side tyre [ reading is varies from normal range] [As per report remark - front left shock up issue ], Same thing i have share to with Adviser CHandrakant [Service adviser of Prakash auto], for confirming issue, Mr. Chandrakant was drive my car about 500 meter and given his Remark- that everything fine ok, wait some months will observe it.

But I have some drought, that how can he said everything fine ok. I want to clear the problem, as my car is only 6 moth old and under warranty. So kindly suggest me on this. I am really very disappointed. If everything fine then why should reading not proper??

Again I Come to Prakash Auto Service center for reconfirming alignment issue, Mr CHandrakant from prakash auto, then suggest and said Service Centre alignment machine giving some error/faulty, so you have to come to service centre after two days when machine will repaired, and we will call you. Now its 2 week over, i didn't get any call from Prakash Auto. Also Mobile/Contacts of Prakash Auto are not reachable.

My concern is that I have to recover my car fault. So kindly suggest me on this.

I am awaiting your favorable reply!!!

Not : Please refer attachment for my car alignment report.

Thanks & Regards

Dipak Jadhav

Complaint marked as Resolved Sep 22, 2017
Now My complaints has been resoled, Thanks for the support

Complaint Status

[Jul 04, 2017] Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0


Just I Got call from Andheri by Mr. Amit [Fraud Name ] Bhayya Bihari language speaking after launching complaint - He is saying are you launch complaints ? If I say yes then asking for Credit / Debit / ATM Card details and says if you give Credit / Debit / ATM Card details your problem will be get solved. If you check number online on true caller the name says --> Indan Cnmer Help [Mobile Number : [protected]] --- He is fraud Bihari Bhayya May be working in Call center.

Moral of story : don't give him Your Credit /debit or ATM card details...

Maruti Suzuki India — Steering lock

Dear sir...

When i was driving a car.. and going 2 take turn so staring was lovk not move... after restart my car.. it was free but after ... in a turning poing my stearing also lock.. so plz help me...

If i have accident so who is responsible for me and my family.. so plz help me as soon as fast possible...

Wait for ur reply...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    Customer satisfaction rating
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    Maruti Suzuki India - Query related to tire alignment fault - maruti celerio [mh05cv6315] [chassis no : 357560] [date of purchase : 28 nov 2016]