Maruti Suzuki India — re. poor service for my car maruti suzuki s - cross

Address:Rajpura-Patiala Road, near Casba Resort, Bahadurgarh, Patiala .147021, 147001

Hi,

I want to raise a complaint to the concerned department of maruti suzuki (Atelier nexa). I had bought a car, maruti s - cross in february, 2018 and its registration number is pb 11 ce-0076 from atelier nexa showroom located in patiala. From very first day, i had an issue with back indicator (Left side) as it stopped working. I called the workshop team and they fixed the problem. But, the same issue kept occurring after almost every one month. I got the indicator checked at least 3-4 times and every time the workshop team assured me that the problem won't persist again. But, still i am facing the trouble and there is no satisfactory answer or solution given by the workshop. Moreover, the atelier nexa's service station is as far as 15 kms from my place. And its a big challenge for me to visit service station or even send my car (Spending too much fuel) after every couple of months for such a small issue. I would request the higher authorities to look into the matter and provide a permanent solution to my problem. It seems, there is an error in software rather then hardware because its always the back indicator which stops working. My wife is using that car and due to traffic problem, its very difficult to take a turn (That too to the left) without indicator and chances of mishap are very high. It might be a small or cheap spare part, but certainly an important one.
Hoping for a prompt reply...
Thank you
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Maruti Suzuki India customer support has been notified about the posted complaint.
Aug 08, 2019
Updated by rhtkml
Please feel free to call me +[protected]...or [protected]
Aug 11, 2019
Updated by rhtkml
STILL WAITING FOR ANY CONFIRMATION OR RESOLUTION ...
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