| Address: | Sonipat, Haryana, 131001 |
Hello there,
I’m dr. Anuj sangwan
Owner of my car swift zdi no. 5066
Residing at sonipat, haryana
[protected] is my cell phone number.
I’m complaining about jagmohan motors, sonipat 131001 haryana.
I met an accident on 7th of this month, and the same day i took my car to their bodyshop. Nobody came to see my car for atleast 1 hour. Noone attended me.
To this, nothing i. E. No repair has been started to my car until the 5th day dated 12th of april despite clearance from the surveyor regarding the damage and allowance given to company for repair.
I was not told about the estimate cost of repair, nothing about how much time will they take to repair my car until i called them multiple times and forced them to give me a tentative date to return the car.
I have visited their office multiple times regarding this issue, i was finally given 18th of april as the date they will be returning my car.
I called them on 18th but no repair done until the date. I called them multiple times again on 19th, no one attended my calls. Mr sandeep who was my advisor didn’t even bother to call me back.
I went onto meet mr surender, their bodyshop manager, he didn’t even know the status of my car, they lied to me about that they didn’t have my car bill and blah blah, 100s of excuses they were ready with.
Despite being mentally harassed, i still talk yo them politely asking when they will completely repair the car and when they will be able to return it. They promised for next day that is 20th of april, same story happened again, false promises. Still my car was in bad condition, half repair was done.
A further day was taken by them to return the car, still as on today, they didn’t return my car. As i told them that i will file a complaint they rushed to do the work but still left with multiple faults in repair, not able to deliver the car.
This is just not me but other 1000 of customers struggling with these half knowledges fools in the company. From advisor to manager, all corrupt and dumb even to respect the policy of customer and company.
I want a strict action from your side against them.
Thanks
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