Maruti Suzuki India — Issues faced from m/s. kalyani motors pvt ltd - karnataka, bangalore | |||
Dear Sir, This is to inform you that the whole world believes that the customer is the king without consumers where is the role for manufactures to play. I would like to draw your attention on the following serious issues which put me into lot of hard ship from the day I became your customer. 1. I purchased a vehicle, Maruti Suzuki RITZ, VXI from Kalyani Motors - Mysore Road, No. 24/1 & 25/1, Nayandahalli Signal, Mysore Rd Junction, Bangalore - 560 039 on 30 March 2013. After taking the delivery of the vehicle I had some problem in connection with hypothecation and faced a serious problem while mentioning my residential address. These problems were solved from my end though there was no mistake from my end. 2. I was forced to purchase vehicle insurance from your showroom stating that the facility of wheel alignment will be extended to me without any cost, but I was asked to pay charges for the wheel alignment service. 3. Recently it was shocking to note that the chassis number was wrongly displayed in the RC book / card. Do you think this is a very small issue to be ignored? 4. I paid the required fees to the RTO, got the vehicle inspected by them I was asked to prove the owner ship of the vehicle by the authorities. With lot of humiliation and insult I got the correction of chassis number. Do you think this is a very small issue to be ignored? With the above instances, I am totally dissatisfied with your services, attitude towards customer and dishonest attitude towards consumers. I would like to get the reply in writing to my mail ID explaining in detail what could be the action from your end in these lapses. Thanks and Regards H.N. Anantha Murthy Was this information helpful? | |||
Maruti Suzuki India customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Mari pase vitara breeza. Che and aeni head light tuti gy che to me call karyo to ae bija Na number ape che n bija Ne kariye to ae bija Na mean k gol GOl javab aape che koi barobar javab aaptu nthi
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