| Address: | rajeev automobiles,bypass road, Muzaffarpur, Bihar, 843125 |
Dear sir, I am a premium customer of 3 baleno by nexa at my family only.
I had submitted my balenno car, the no. is BR06BH3833 in muzaffar pur rajeev motors on 10th of oc 2019 to change my gear box under insurance, i was told to get my car at the end of month that i agreed upon .
now i got call from rajeev motors on 30th of october that i can take my car the next day though i said i will come on 1st (a day after i was called).
i reached muzaffarpur on 31st nite (as im from motihari) took a hotel cost me 2000rs for food and accommodation.
the next morning i called rajeev motors that i am coming to take my car and they said 'the car is not yet ready as they missed to order the part'.
I have a simple question from maruti ''is this my fault''.
i had wasted my hours and money because of this unprofessional manner of your staff.i need a proper explanation from maruti.regards,
saqib khan
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