Maruti Suzuki India — service (first free service)

Address:

Tiruvallur, Tamil Nadu, 600055

Today i sent my vitarra brezza to cars india ambattur for service, almost every 3rd day the executive of cars india was following for service, on 15th nov the car was picked for service by their driver and duly acknowledged by customer executive that the car has reached the service station, after that i did not receive any updates from service team. All i received was text message at 1500hrs stating the car is almost ready and would be delivered in 45 mins. Where as till 1730 hrs the car did not reach and when i called the number mentioned the text message was getting connected to other service station (Rajalakshmi) at last after repeated call i got connected with cars india and was told that the horn was faulty and they have replaced it since it was in warranty on which i was not convinced. The follow up was poor and had a bitter experience in my very first service