Maruti Suzuki India — Sub. complaint of my car no. dl8cag 5376 service not satisfactory

Address:110085

To[protected]
The customer care
Dd motor
Wazirpur indl area
Delhi

Sub. Complaint of my car no. Dl8cag 5376 service not satisfactory

Dear sir / madam

I just want to know that every time company ask to do services on the authorized service centre and get full satisfaction without any hassle

But sorry to say that i am the owner of 4 car in which 1 car unfortunately form your company (Maruti) and it was surprised that every time your guys make fun and nothing to do any special in car service, they just do work with close eyes only.

Yesterday i sent my car for service on your respected service station (D d motors wazirpur) but sorry to say that the service was not satisfactory as usual same,

Could be please elaborate at the time of purchase car you and your sales executive make fools to their customers of course i am also one of them that’s why i bring maruti car in home.

I just want to know what is warranty or guarantee. Can you please define for me about warranty or guarantee definition? Because there is very big deference’s in the meaning when you buy a car and when the time to replace the things free of cost during the warranty and guarantee.

At the time of purchase wagner, i took 4 years extended warranty on my car no dl8cag 5376. After that your company why charge money from us on which parts company changed and some of the parts are not changed which is not working properly

So i am requested you to please take my car back and change the parts which is shown in the job card no. Jc17007678 dated[protected]. And refund our money which is charges against parts which is already in warrantee

We hope that you and your organization are not to force me to take any legal action against you and your respected company and do all work whatever required in my car free of cost.

We hope you do all changing according to the job card at the earliest.


Thanking you

Yours truly


Mansi aggarwal
Mob.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information