I am having a maruti car with regn. No ap31dt7120, stationed at visakhapatnam. This vehicle is transferred from maharashtra in the year 2017. After transfer i changed my registration to andhra pradesh visakhapatnam. As the varun motors is the registered service center for maruti make four wheeler, and moreover it is nearer to my residence, i opted this as my regular service center for my maruti vehicle. For my schedule maintenance and at times insurance claim i approached the service center and availed there service.in the year 2019, due to some minor accident, i approached the service center and availed the insurance claim. My vehicle was there for three days. While receiving the vehicle i superficially inspected and received the vehicle.
On one fine day may be after five to six months when i was intending to go out of visakhapatnam on my car i thought to check the air pressure in the stepney, i found that it could not hold the air due to puncture in the tire. Immediately i went to puncture repair shop and asked him to repair the tire for the puncture.
When the mechanic attempted to repair the puncture, unfortunately he could not do it due to badly damage. I became surprised, as the stepney is supposed to be the same original tubeless tyre and i never changed this.
My car is usually parked in our flats common parking and it never went out or parked any where in public parking during last one year, except for three days, during insurance claim at varun motors visakhapatnam.in a view that as because its an official service center, so they might carried all the maintenance work under cc camera cover, rang them and asked them for cc tv footage of my car maintenance work. They refused to provide probably because they do not have cc camera during that time.
Now how do i know that any of the mechanic during insurance claim did every thing satisfactorily and there is no question of any doubt. Now again the maintenance crew of varun motors is regularly telephoning me to have my annual maintenance in their work shop now my poin is-
!. What is the remedy of the incident occurred.
2. How would i develop the confidence in my future approach?
3. What would be the system cheek to avoid all these things to happen.
I hope, and accept you to give proper reply from your end. I further would like to inform you yhat i did not gave any thing except my car regn. No, as you could collect all other details with this registration number.
Yours faithfully
Venkata ram mohan srirangam
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