Maruti Suzuki India — tr and insurance and sales invoice was not handed over to customer at the time of delivery

Address:

pavan nexa nalgonda north

I went to purchase vehical, baleno delta on march 21, at time of delivery dealer has not given any documents, such as tr, insurance and sales invoice by dealer, as my loan has sanctioned on march 21, so i got call from axisbank executive as loan has sanctioned on march 21, he asked for delivery of vehicle date, so i replied if possible today i can take delivery today. So axisbank executive called dealer about to do the process of delivery.
I have paid check of rs 2, 65, 915 to dealer. But dealer failed to give tr, insurance and sales invoice on the delivery time.
As later dealer made tr, insurance on may -18-2020, unfortunately my vehicle met with accident on may -19 -2020.
But again dealer has misguided customer and told sbi surveyor false statement as my vehicle was purchased on may 18, instead of march - 21-2020. So due to this false statement from dealer and misguide to customer to say as delivery date as may18. Later to surveyor i told that the vehicle was purchased on march-21-2020, and submitted the delivery proof. And advisor ashok of pavan motors has changed my claim orginal form and put fake claim form with help sbi officer from hyderabad mr. Suresh. So due to this not handover of documents on delivery time by dealer by sbi insurance rejected. Estimation was 1, 50, 000. So customer inspite of paying downpayment and disbusrment of loan amount to dealer is suffering mentally and financially for vehicle to be repaired. Its nearly four months my vehicle is kept in pavan motors body shop, nalgonda as it is.
Please feel pain of customer and try humanity based natural justice.