Maruti Suzuki India — vehicle sold has manufacturing defects

Address:BONGAIGAON, 783385

I had purchased s-cross zeta from bharati motors pvt. Ltd, h. O. Bongaigaon, dist - chirang invoice no - nxa/18-19/0245 on 12/12/2018 but due to poor quality and manufacture defects i had to go for painting the new car for 3rd time from the date of purchased, which is odd to me. I have lost so many time in that matter and physically and mentally i have suffered. Therefore, i am complaint this to exchange the s-cross zeta car with new s-cross zeta car with new insurance policy and district transport office new car registration with accessories that i have in my car.
+1 photos
+1 videos
Was this information helpful?
No (0)
Yes (0)
Maruti Suzuki India customer support has been notified about the posted complaint.
Apr 30, 2019
Updated by biru8u
This is very unsatisfying that I have purchased S-Cross car that I have go for painting issue which doesn't solve till today. I had already painted three times, 1st painting was on 11/01/2019 after my first servicing on the Roof and door, 2nd painting was on 15/03/2019 with Panel Roof painting and Panel Rear Door painting due to bubble like structure seen, again I had to go for 3rd time painting the whole roof on and received the car on 03/04/2019. But as I have face the painting issue due to manufacture defects which was unable to solve. Again the car colour brusted and white like substance seen at the left front side upper of left tyre. I had call Area Service Manager-Nexa in this regards and he send one person to check my S-cross car on 11/04/2019. But till today I have not received any report in this regard. As it is manufacture defects why I have to pay for painting as Bharati Motors Pvt. Ltd. is seeking fees for painting for the 4th time. This become very irritating that I have to go for painting very rapidly that I have no option to exchange my car with the new one with new Insurance policy and District Transport Office new car registration and accessories that I have in my car.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6886
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information