Maruti Suzuki India — vitara brezza zdi (blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Address:	Ahmedabad, Gujarat, 382440
Website:	www.marutisuzuki.com

From: ashadkhan pathan
Sent: wednesday, november 29, 2017 9:32 am
To: 'amit. [protected]@maruti.co.in' ; [protected]@maruti.co.in
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Mr. Amit chauhan,

Thanks for again certifying from maruti below highlighted that customer is fraud & wrong raising false complaints & he is gone mad.

I am really tired of maruti & kataria bullying me again & again.

I don’t think there is further any scope of checking my car with maruti-suzuki as well the most popular indian car manufacturing not meeting promise of his design, performance & service.

About warranty it is for sure if any technical glitch is there i would surely use your trail mail against maruti & sue your company as well after complaining every time customer was sent unresolved for his technical problem blaming customer has raised false problem & kataria blaming maruti for design of ‘reverse gear’ being a ‘helical gear’ and other 5 gears being ‘straight gears’ the shifting of this gear will be ‘jerky’ & interrupted gear shifting rather than smooth shifting in this & all of the maruti suzuki cars.

Also, your ‘vitara breeze’ failed you meet ‘average’ mentioned by maruti suzuki of 24.1 kms/litre and trying to bully me again to take on drive for i don’t remember for some kms burning my diesel and wasting my time at speed of 60 kms/hr and wanted to prove the performance of my car. There was no such technical document given to me & sign off that you need to run this vitara breeza car at speed of 60 kms/hr constantly to achieve 24.1 kms/litre average. My i10 petrol was already giving 18 kms/liter average which this diesel car is giving right.

Worst car manufacturer i dealt with is ‘maruti suzuki’ in terms of sales & service both harassing me since sales & then service & complaint resolving.

It’s being huge mental torture & harassment with waste of time & money buying maruti-suzuki car.

If required further i would go to ‘consumer forum’ & register my complaint of technical issue & mental harassment caused during this 3 months or so.

Please stop mailing & phone from your side & don’t cause me further mental harassment as i have very busy schedule of my work and i cannot spare my valuable time every time for maruti suzuki & kataria’s bullying talks and mails fooling customer and giving mental torture affecting my day to day work and even disturbing my personal life.

Thanks,
Pathan ashadkhan

From: amit. [protected]@maruti.co.in [mailto:amit. [protected]@maruti.co.in]
Sent: wednesday, november 29, 2017 9:11 am
To: ashadkhan pathan ; [protected]@maruti.co.in
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Dear mr pathan

The subject vehicle was last attended by kataria automobiles on 4th november 2017 where no abnormality was found by the workshop team. However based on your requests in the trailing mail, we would again request you to make the vehicle available at your nearest maruti suzuki authorized workshop.

We also assure you that in future, if any issue comes in your vehicle, you would be getting complete support and cooperation from msil, as per the terms and conditions of msil warranty policy.

For further query/feedback, kindly revert.

Regards
Amit chauhan
Tsm|ahmedabad|[protected]

From: ashadkhan pathan [mailto:[protected]@contdisc.com]
Sent: tuesday, november 28, 2017 7:29 pm
To: row3/chauhan amit, dm (Swz-ms); ho/e/webcontact, (Crm)
Cc: kataria. Amd. Wm2; kataria. Amd. Gmtech1
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

I take your below statement as confirmity on behalf of maruti suzuki motors as certification of my vehicle has no issues and any future warranty claim had to be fully bared by maruti suzuki and free of cost replacement of whole gear box and transmission and any other part got damaged due it's effect.

Secondly i had talked to you mr. Undersigned amit chauhan and got it from you very clearly it's again customer fault and vehicle issue blaming me and asking me questions instead kataria motors and further would like to add i had hyundai i10 for 5 years before purchasing maruti car and faced no such issues in thier gear transmission as you wanted me to take trail of similar breeza at kataria. I am an mechanical engineer and very well understand smooth functioning and inturruped funtioning of gear box and
Gear shifting.

I don't wanna send my car to kataria any more.

Thanks once again to give me your certificate of authenticity that my car has no issues in writing which will be used in future against maruti suzuki in case of technical issues.

Stop further phone calls and emails now.

Thanks,
Ashadkhan pathan

Sent from oppo mail
On nov 28, 2017 7:19 pm, amit. [protected]@maruti.co.in wrote:
Dear mr pathan

The subject vehicle has been attended by kataria automobiles for the gear shifting issue on multiple occasions. The workshop team has subsequently checked the vehicle but no abnormality was observed. However based on your request for re-inspection of the car, undersigned has been trying to get in touch with you. You are once again requested to make the vehicle available for necessary inspection.

For further query/feedback, kindly revert.


Regards
Amit chauhan
Tsm|ahmedabad|[protected]

From: ashadkhan pathan [mailto:[protected]@contdisc.com]
Sent: tuesday, november 28, 2017 6:34 pm
To: row3/chauhan amit, dm (Swz-ms); ho/e/webcontact, (Crm)
Cc: kataria. Amd. Wm2; kataria. Amd. Gmtech1
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Can any one from kataria update and certify my problem was checked and resolved during last 4 times i had sent for inspection and repair?

I don't believe you can resolve this issue and let maruti suzuki intervene this time.


Thanks,
Ashadkhan pathan

Sent from oppo mail
On nov 28, 2017 5:58 pm, amit. [protected]@maruti.co.in wrote:
Dear mr pathan
Undersigned has been trying to contact you to discuss about the necessary inspection but you could not be reached. The vehicle can be attended at the workshop of your choice based as per your convenience. I would once again request you to kindly confirm the appointment or get in touch with the undersigned.


Regards
Amit chauhan
Tsm|ahmedabad|[protected]

From: ashadkhan pathan [mailto:[protected]@contdisc.com]
Sent: tuesday, november 28, 2017 5:16 pm
To: row3/chauhan amit, dm (Swz-ms); ho/e/webcontact, (Crm)
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Dear mr. Amit,

I am really tired & fed-up of sending to & fro my car for resolution & check up to kataria without any result & instead every time problem is increased or some new problem created in my car.

I don’t wish to send to ‘kataria motors’ service center my car any more. Lot of inspection done & even last time it was told to me problem is resolved & check by some maruti suzuki engineers/executives.

I don’t want to repeat this cycle for 4th time. Sorry.

I had raised my complaint to oem ‘maruti suzuki’ who is solely responsible for customer complaint resolution which i had addressed again & again. Once again i would ask ‘maruti suzuki’ to step in rather than kataria on whom my trust level is ‘0’ & i had given poorest of feedback with my comments & suggestions last time which was without any action.


Thanks,
Pathan ashadkhan
Supplier quality engineer

Groth continental mfg pvt ltd
423/p/11, mahagujarat industrial estate,
Sarkhej - bavla road, moraiya
Ahmedabad, gujarat - 382213 india
Desk : +[protected]
Cell : +91-[protected]

From: amit. [protected]@maruti.co.in [mailto:amit. [protected]@maruti.co.in]
Sent: tuesday, november 28, 2017 5:09 pm
To: ashadkhan pathan
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com
Subject: fw: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]
Importance: high

Dear mr pathan

Greetings for the day!
At the outset we would to apologize for the inconvenience caused to you. Undersigned has been trying to get in touch with you on [protected] but you could not be reached.

It is requested to make your vehicle available at your nearest maruti suzuki authorized service station for necessary inspection.
For further query/feedback, please do revert.


Regards
Amit chauhan
Tsm|ahmedabad|[protected]


=
From: ashadkhan pathan
Received: 11/28/2017 10:34 am
To: atm queue
Subject: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]
New problem faced after last visit to ‘katria motors - ahmedabad’ for my customer complaint of ‘reverse gear holding up/jerking while shifting rather than smooth shifting of gears.

New issue with old issue: after complaint & involvement of ‘maruti suzuki regional head of gujarat’ my gear shifting issue is enhanced and now increased to all 6 gears jerking & holding up.

It’s around month i am driving my car & was hoping it’s time being & will smoothen up; but instead problem is getting worst in shifting all gears.

I am feeling like driving a cheap truck while gear shifting…………..

I had put my grievance on ‘social media networks’ one of the link is below with video about gear shifting issue after being fed-up of non-resolution to technical issue in car from one of biggest indian car manufacturer & oem.

I wrote last time & one more time & ask maruti suzuki motor to not send my car to kataria motors again for any check up or service who are not at all able to resolve issue and keep blaming customers & their ego’s are sky high thinking working in kataria motors and bigger than customers for whom they are hired to delight and resolve problems related to cars in service industry.

https://youtu.be/y8lSbO5M19k


Thanks,
Pathan ashadkhan

—
Confidentiality/proprietary note

This mail is governed by maruti suzuki india limited's it policy which can be referred
At http://www.marutisuzuki.com/email-confidentiality.aspx
—
—
Confidentiality/proprietary note

This mail is governed by maruti suzuki india limited's it policy which can be referred
At http://www.marutisuzuki.com/email-confidentiality.aspx
—
—
Confidentiality/proprietary note

This mail is governed by maruti suzuki india limited's it policy which can be referred
At http://www.marutisuzuki.com/email-confidentiality.aspx
—
—
Confidentiality/proprietary note

This mail is governed by maruti suzuki india limited's it policy which can be referred
At http://www.marutisuzuki.com/email-confidentiality.aspx
—
From: ashadkhan pathan
Sent: monday, september 11, 2017 10:48 am
To: [protected]@maruti.co.in
Subject: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no – 161473
Importance: high

Kind attention: maruti suzuki customer care

To, whomsoever concern,

I am corporate customer & please see below details of my below details & complaint:

Name: ashadkhan n pathan
Car : vitara breeza zdi (Blue)
Chasis no – 161473
Car no – gj-27-be-5242

After all 3 services & covering more than 10, 000 kms & complaining every time at service center - kataria automobiles they did not resolve it & still average is coming 16 to 17 kms instead of 24.3 kms company claimed. My most travelling of car is on highway route (Ring road) & every day of 70 kms minimum travelling with every time i fill tank 'full'.

Complaint :–
1. Service engineer name - mr. Suhas talked to me very rudely & gesturing it is all your fault that car is not giving average & i will teach you how to drive without knowing my driving & route map on which i am driving & completed over 11, 000 kms in 9 months of purchase of my car.
2. Also, i registered complaint of 'gear box issue' while shifting gears it gets stuck up & especially 'reverse gear' is worst one which every time gets stuck up. Rather than resolving this issue this service guys hampered it further & now few time after pulling reverse gear with stuck up issue car goes ahead instead of going back.
3. Mr. Suhas registered my pick up car on saturday 9th september 2017 in morning & nobody turned up rather they send me messages 'thanks for visiting our service center' - refer attached screen shots of messages received for refrence.
4. There has been a history of me with 'kataria sales' & then with 'kataria services' & i had even complaint for service side as well on email for taking money & giving me 'false agreement against discussed & committed to me' which i had to cancel & take my money back. Refer both sales compliant (*i did not posted due to some middle man who is our family friend & help me in getting this car) & 'service mail'.
5. This kind of harassment is going on with me since purchase of car from kataria delaership at sales, corporate sales & services & i had never faced this issue in 'hyundai' i had my previous car i10 for 5 years in service or sales.

It seems i have harassed intentionally by ‘kataria delaership executives & manager – mr. Jigish patel (Corporate sales manager), mr. Tushar shan (Team leader corporate sales).

I tried to register complaint on your maruti suzuki site - https://www.marutisuzuki.com/complaintsection_new.aspx?Type=9HAC1Qjsxg0H7mHpcAtCGvab3lf0Or93oBvycN4dTE8%...⇄ – but i had some errors & was not accepting my complaint.
I request maruti suzuki to address my issue take some strict actions & try to resolve it as soon as possible as your 'customer is not satisfied'.

Thanks,
Pathan ashadkhan
Supplier quality engineer

Groth continental mfg pvt ltd
423/p/11, mahagujarat industrial estate,
Sarkhej - bavla road, moraiya
Ahmedabad, gujarat - 382213 india
Desk : +[protected]
Cell : +91-[protected]

Regards,
Pathan ashadkhan

From: ashadkhan pathan
Sent: friday, march 10, 2017 11:54 am
To: 'kataria. Amd. [protected]@marutidealers.com'
Subject: complaint of wrong agreement sent for mcp no - amc[protected]

Kind attention: kataria automobiles, ahmedabad

Dear whomsoever concern,

Name: ashadkhan n pathan
Car : vitara breeza zdi
Chasis no – 161473

Mcp no - amc[protected]: offered on dated – 08/03/2017 agreement sent to me at my home address with driver name – ‘ajay’.

Complaint – mr. Indrajeet came to my home after i purchased car on 17th december 2016 in month of january 2017 explaining mcp (Maintenance cost protect program) offer to me representing ‘kataria automobiles, ahmedabad’. They explained me agreement of 3 + 1 year contract of additional service after my free service period of 1 year offered from ‘maruti suzuki’ with some benefits of ‘wheel alignment’ and other stuffs i don’t exactly remember now after 2 months or so and no document given to me on which they explained scheme.

I was given final offer of 14, 000 inr for additional 4 year service contract after 16 dec 2017 when my 1st year free service period is over. Refer below screen shot of cheque deposited in ‘kataria automobiles’ account.

So now my service period becomes 16 dec 2021 with additional 4 year contract. And i had been offered mcp job card with date only upto – 26 dec 2019 i. E. 2 years additional to my free service period instead of 4 year on paper. I had been given ‘job card’ along with printed invoice copy after lot of request and chasing both 2 guys mentioned above who were not ready to give in written agreement and wanted to believe contract verbally. Refer attached documents for review.

‘job card’ is having ‘0.00 rs’ value on it and date of contract – 26/12/2019 and comment below as “recommendations: for mcp remark jobcard opened 2 year mcp contract extended given addonal”. There is no ‘authorized sign and stamp’ on job card with additional time start and ending period dates additional to 26/12/2019 and given as it is.

I have been cheated & wrong agreement sent from “kataria automobiles”. I want to ‘cancel contract’ with my money amount rs. 14, 000 returned back to me. I am not willing to pay rs. 14, 000 for only 2 years under this contract to ‘kataria automobiles’ on this basis. I agreed to terms of additional 4 years which looked good scheme to me and i paid cheque of amount rs 14, 000 to them. But it is not worth for 2 years and instead it’s too costly. So, return my money and cancel contract. I will do yearly service as and when required on my convenience and wish.

I want quick reply on this matter and in case of query you can contact me on under signed mobile no.

Thanks,
Pathan ashadkhan
Supplier quality engineer

Groth continental mfg pvt ltd
423/p/11, mahagujarat industrial estate,
Sarkhej - bavla road, moraiya
Ahmedabad, gujarat - 382213 india
Desk : +[protected]
Cell : +91-[protected]

From: ashadkhan pathan
Sent: monday, october 30, 2017 4:02 pm
To: '[protected]@maruti.co.in'
Cc: 'kataria. Amd. [protected]@marutidealers.com' ; 'kataria. Amd. [protected]@marutidealers.com' ; 'chetan sir ' ; 'gautam. [protected]@kataria.co.in' ; 'ccm maninagar'
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]
Importance: high

Kind attention: maruti suzuki customer care

To, whomsoever concern,

In continuation to my customer complaint as per attached mail.

Name: ashadkhan n pathan
Car : vitara breeza zdi (Blue)
Chasis no – 161473
Car no – gj-27-be-5242

Kataria picked up my car & serviced it. But problem of gear box shifting not resolved & asked to follow their rule – first shift gear towards no.1 & then pull it back in opposite direction making ‘z’ into ‘reverse gear’ you will not face problem. I want to ask maruti suzuki oem is it correct method of reversing car? Is there any written technical papers of design & performance proving above method suitable to follow by customer every time he needs to reverse? Where is it written in ‘vitara breeza manual’ that you need shift into gear -1 & then into reverse gear ‘r’ to reverse car & not directly put into reverse gear or else your gear box will jam?

I have been facing ‘rash answers’ from kataria service executives on resolution to my ‘gear box jam issue’ & ‘average’ coming 17 to 18 kms running at average speed of 80 kms every day run of 70 kms to & fro home to my compay office.

After 1 to 2 week of time new problem arise in my car in ‘horn’ it went down & sounded very ‘flat & thin’. Then also i didn’t doub’t kataria service center and changed new horns set of rs. 500 on my personal expense at other service center. But new horn is also sounding similar in 1 week time.

I fully doub’t & sure of this technical issue root cause is due to ‘kataria service center’, as they are taking out their ‘personal grudges’ on me and my car & had changed some setting or replaced some critical parts with used & faulty parts in car to further harreshed me.

I am now thinking of going to ‘consumer foram’ against ‘maruti suzuki’ & ‘kataria motors’ who is not able to resolve complaint & further deteriorated my car parts & performance.

I would not sent my car back to ‘kataria motors’ again that is for sure & request ‘maruti suzuki’ to find some other means to resolve my problems which had gone ‘bad to worst’.

Thanks,
Pathan ashadkhan
Supplier quality engineer

Groth continental mfg pvt ltd
423/p/11, mahagujarat industrial estate,
Sarkhej - bavla road, moraiya
Ahmedabad, gujarat - 382213 india
Desk : +[protected]
Cell : +91-[protected]

From: ashadkhan pathan
Sent: tuesday, september 19, 2017 1:05 pm
To: ccm maninagar
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com; 'chetan sir ' ; gautam. [protected]@kataria.co.in
Subject: re: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

You can pick it up on sunday i. E. 24 september 2017 at 10.00 am in the morning.

Thanks,
Pathan ashadkhan
Supplier quality engineer

Groth continental mfg pvt ltd
423/p/11, mahagujarat industrial estate,
Sarkhej - bavla road, moraiya
Ahmedabad, gujarat - 382213 india
Desk : +[protected]
Cell : +91-[protected]

From: ccm maninagar [mailto:kataria. Amd. [protected]@marutidealers.com]
Sent: monday, september 18, 2017 11:30 am
To: ashadkhan pathan
Cc: kataria. Amd. [protected]@marutidealers.com; kataria. Amd. [protected]@marutidealers.com; 'chetan sir ' ; gautam. [protected]@kataria.co.in
Subject: fw: re: customer complaint - vitara breeza zdi (Blue) - pathan ashadkhan_chasis no - 161473 crm:[protected]

Respected sir,

This is with reference to your query received by us as below for your vehicle registration number - gj27be5242 (Brezza)


As per our discussion regarding query average and gear related so kindly request give us appointment and resolved this query.

For future correspondence you may contact us at kataria. Amd. [protected]@marutidealers.com.

Assuring you of our best services always.

Thanks & regards,

Falguni mistry,
Customer care manager
Kataria automobiles pvt. Ltd
Maninagar workshop
+91 [protected]
Kataria. Amd. [protected]@marutidealers.com
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— original message —
From: ashadkhan pathan
Sent: friday, march 10, 2017 11:54 am
To: kataria. Amd. [protected]@marutidealers.com
Subject: complaint of wrong agreement sent for mcp no - amc[protected]

Kind attention: kataria automobiles, ahmedabad

Dear whomsoever concern,

Name: ashadkhan n pathan

Car : vitara breeza zdi

Chasis no – 161473

Mcp no - amc[protected]: offered on dated – 08/03/2017 agreement sent to me at my home address with driver name – ‘ajay’.

Complaint – mr. Indrajeet came to my home after i purchased car on 17th december 2016 in month of january 2017 explaining mcp (Maintenance cost protect program) offer to me representing ‘kataria automobiles, ahmedabad’. They explained me agreement of 3 + 1 year contract of additional service after my free service period of 1 year offered from ‘maruti suzuki’ with some benefits of ‘wheel alignment’ and other stuffs i don’t exactly remember now after 2 months or so and no document given to me on which they explained scheme.

I was given final offer of 14, 000 inr for additional 4 year service contract after 16 dec 2017 when my 1st year free service period is over. Refer below screen shot of cheque deposited in ‘kataria automobiles’ account.

So now my service period becomes 16 dec 2021 with additional 4 year contract. And i had been offered mcp job card with date only upto – 26 dec 2019 i. E. 2 years additional to my free service period instead of 4 year on paper. I had been given ‘job card’ along with printed invoice copy after lot of request and chasing both 2 guys mentioned above who were not ready to give in written agreement and wanted to believe contract verbally. Refer attached documents for review.

‘job card’ is having ‘0.00 rs’ value on it and date of contract – 26/12/2019 and comment below as “recommendations: for mcp remark jobcard opened 2 year mcp contract extended given addonal”. There is no ‘authorized sign and stamp’ on job card with additional time start and ending period dates additional to 26/12/2019 and given as it is.

I have been cheated & wrong agreement sent from “kataria automobiles”. I want to ‘cancel contract’ with my money amount rs. 14, 000 returned back to me. I am not willing to pay rs. 14, 000 for only 2 years under this contract to ‘kataria automobiles’ on this basis. I agreed to terms of additional 4 years which looked good scheme to me and i paid cheque of amount rs 14, 000 to them. But it is not worth for 2 years and instead it’s too costly. So, return my money and cancel contract. I will do yearly service as and when required on my convenience and wish.

I want quick reply on this matter and in case of query you can contact me on under signed mobile no.

Thanks,

Pathan ashadkhan

Supplier quality engineer

Groth continental mfg pvt ltd

423/p/11, mahagujarat industrial estate,

Sarkhej - bavla road, moraiya

Ahmedabad, gujarat - 382213 india

Desk : +[protected]

Cell : +91-[protected]

From: "pathan ashadkhan"
Sent: sun, 11 dec 2016 10:16:37
To:
Cc:
Subject: re: cancellation of vitara breeza vdi (O) booking at kataria khokhra branch

Sanjaybhai,

As mentioned below cancellation of my vitara breeze vdi (O) at your kataria - khokra dealership.

Inform me on mail officially about readiness of cheque of rs. 21, 000 booking amount to be collected from your dealership.

It is 3 days since my booking cancellation registration now.

I don't need any more harassment from kataria sales team and wasting my time coming to kataria and going empty handed without customer satisfaction and zero response to customer.

Hope i am very clear from my side and there will be no need of further complaints and escalation required for cheque issue.

With regards,

Pathan ashadkhan

Mobile no - [protected]

Sent from rediffmailng on android

From: "jigish shah"
Sent: thu, 8 dec 2016 15:44:14 gmt+0530
To:
Subject: re: cancellation of vitara breeza vdi (O) booking at kataria khokhra branch

Dear sanjay

Please do the need full as customer sent you a mail but due to wrong id you will not get the mail

Regard.

Jigish shah

M - [protected]

Corporate sales manager.

Kataria automobile pvt, ltd.

Kataria arcade,

Nr. Adani vidhya mandir

Off. S. G road. Ahmedabad-54

Mail. Corporate. [protected]@kataria.co.in

From: [protected]@rediffmail.com [mailto:[protected]@rediffmail.com]
Sent: 08 december 2016 13:27
To: kataria. And. [protected]@maruti. Dealers.com
Cc: corporate. [protected]@kataria.co.in
Subject: re: cancellation of vitara breeza vdi (O) booking at kataria khokhra branch

I got bounce, so i had corrected email id.

If not then 'jigishbhai' please help & forward below mail to 'sanjaybhai'.

From: "pathan ashadkhan"
Sent: thu, 08 dec 2016 13:24:28
To: "kataria. And. [protected]@marutidealers.com"
Cc: "corporate. [protected]@kataria.co.in"
Subject: cancellation of vitara breeza vdi (O) booking at kataria khokhra branch

Dear sanjaybhai,

As discussed over conference call along with 'jigishbhai' regarding changing booking to zdi available at 'sarkhej - kataria'; please cancel my booking of vitara breeza vdi (O).

My booking is confirmed at 'sarkhej branch' and i paid booking amount & dp cheque to jigishbhai.

And furnish me booking amount cheque of rs 21, 000 asap.

Jigishbhai, please coordinate accordingly to cancel booking at 'khokhra branch' and furnish return cheque of booking amount as per attached receipt.

With regards,

Pathan ashadkhan

Mobile no - [protected]